Voice & Telephony Services for Sydney Business
VoIP phone systems, hosted cloud PBX, SIP trunking and Yealink handsets — built and supported on PIP’s own Australian infrastructure.
Six voice services. One provider.
From a single-office VoIP rollout to multi-site hosted PBX, every part of your business telephony comes from one team — supplied, configured, installed and supported.
VoIP Phone Systems
Internet-based calling that replaces ageing PSTN copper. Per-extension pricing, HD voice, and PIP as the provider — not a reseller.
Learn moreBusiness Phone Systems
Full supply, configuration and installation for Sydney offices — handsets, call routing, hunt groups and voicemail, from the handset to the host.
Learn moreCloud PBX
A hosted PBX running in PIP’s Sydney Datacentre — IVR, extensions, hunt groups, call recording and voicemail, without the on-premises hardware lifecycle.
Learn moreSIP Trunking
Keep your existing PBX, move calls off copper. PIP provides SIP trunks direct from its own infrastructure — no carrier reseller in the chain.
Learn moreBusiness Phones & Handsets
Yealink IP desk phones, DECT cordless and conference units — supplied and pre-configured to your extension plan as an authorised reseller.
Learn moreVirtual Receptionist & AI
AI auto-attendant, voicemail transcription and intelligent call routing — handling after-hours calls and reducing the load on reception staff.
Learn moreAn IT company that does telecoms — not a telco.
Not a reseller. The infrastructure owner.
PIP built its own national internet network in 1995 and its own Sydney Datacentre. When PIP hosts your PBX, it runs on PIP’s hardware — not a carrier’s platform, not a public cloud. Quality is controlled end to end.
One provider for voice, internet and IT.
Most businesses run phones through a telco, internet through an ISP and IT through a third party — and when something breaks, each blames the other. PIP supplies all three under one agreement. One support call, one accountable provider.
On-site across Greater Sydney.
PIP’s technicians install, train and troubleshoot on-site across Greater Sydney and the Central Coast. A phone system that passes a remote provisioning test but doesn’t work for your staff is not a working phone system.
In business since 1986.
PIP has been involved in Australian telecommunications since before digital phone systems were standard — through ADSL, Telstra Wholesale and the NBN rollout. That institutional knowledge of how the network actually behaves is not something you get from a support script.
Moving off copper? PIP handles the whole transition.
The PSTN copper network is being progressively retired, and the timeline for switching is not open-ended. PIP manages the migration end to end — assessing your current phone system, porting your numbers, supplying and configuring new handsets, and providing the internet connection the new system runs on. Businesses that move before the deadline control the timing. The ones that wait don’t.
Plan your migrationIf this sounds like you, we should talk.
We’ve migrated businesses from copper to VoIP that ran the same phone system for 20 years. The transition isn’t technically difficult — the part that takes experience is understanding how the old system works, what staff have built their workflow around, and replicating that before anyone unplugs anything.Brad Dixon · PIP
Latest on voice & telephony
Guidance, how-tos and updates from PIP’s voice team — VoIP, cloud PBX, SIP trunking and business phone systems for Australian business.
One provider for voice, internet and IT.
Replacing an ageing phone system, moving off copper, or fitting out a new office? Talk to the team that supplies the phones, the system, and the connection it runs on.