About PIP — Sydney IT Services Since 1986
One Sydney company for managed IT, internet, hosting, Microsoft 365, voice and hardware. Forty years of operation, one team, one bill, one point of contact.
Forty years in the making — and always one team
PIP did not appear fully formed. It grew out of two Sydney businesses, a generational handover, and a simple conviction that a company should own every layer of the technology it supports. The history below is genuine — and it is the reason PIP can do what newer providers cannot.
Warwick Moore and Russell Hill found Preferred Computer Peripherals
P.C.P (Preferred Computer Peripherals) opened in Sydney in 1986 — an IT services and peripherals business supplying terminals, printers and support to government and large corporate clients. Warwick Moore and Russell Hill built a company on technical depth and genuine relationships with vendors and clients alike. Both have since passed away, but the standard they set still runs through everything PIP does.
Brad Dixon founds Preferred Internet Provider — and builds the datacentre
In 1995 Brad Dixon joined the company and founded P.I.P (Preferred Internet Provider), establishing PIP’s internet service and its Sydney Datacentre alongside the existing IT operation. The internet barely existed in Sydney at the time; PIP built the infrastructure to run it. The ISP grew quickly, took on thousands of clients, and made the PIP name the one the market knew best. That same internet heritage still underpins the business today.
Everything under one name — the brand the market already trusted
As P.C.P’s original founders passed, Brad Dixon — founder of PIP and head of the business — unified the entire operation under the PIP name. What began as two companies is now a single Sydney IT provider with forty years of combined operating history, covering managed IT, internet, hosting, Microsoft 365, voice and hardware. New technology, a new generation of engineers, the same original vision: own the stack, and stand behind it.
Every layer of your IT — delivered by one team
PIP covers the whole environment a Sydney business runs on, from the connection at the door to the software on the desktop. Nothing is outsourced to a specialist down the chain — the same people build it, run it and answer the phone.
Managed IT & Support
Day-to-day IT management, helpdesk and on-site support across Greater Sydney — proactive monitoring, not reactive firefighting.
Managed IT →Internet & Connectivity
Business NBN, direct fibre and 4G/5G backup — from a registered ISP running its own network since 1995, not a reseller layer.
Internet →Hosting & Private Cloud
VPS, private cloud and colocation in PIP’s Sydney Datacentre — Australian data sovereignty on infrastructure we own and operate.
Hosting →Microsoft 365
Setup, migration, licensing and managed Microsoft 365 — Entra ID and Teams Calling included, backed by a Microsoft partnership held since the ’90s.
Microsoft →Voice & Telephony
VoIP, hosted PBX and SIP trunking — plus Teams Calling via Direct Routing, so your phone system rides the same network we manage.
Voice →IT Hardware
Supply, configuration and deployment through authorised partner channels — HP, Cisco and DrayTek hardware, configured before it reaches your desk.
IT Hardware →One provider. One bill. One point of accountability.
PIP is a single-vendor IT provider, not a stack of resellers. The internet, the hosting, the devices, the software licences and the support all come from PIP, on one bill. When something goes wrong — the connection drops, a server stalls, a migration stalls — there is no finger-pointing between suppliers and no chain of third parties to chase. PIP owns the outcome. That is not a marketing position bolted on afterwards; it is how the company was deliberately built.
“The businesses that get the most out of PIP are the ones that stopped managing three different vendors and just handed it over. When the internet goes down at 7am, there’s one call to make. That’s the point.”
— PIPAuthorised partners — and our own infrastructure
Broad service claims only mean something when they are backed by real credentials. PIP holds authorised partner status with the vendors whose hardware and software it deploys, is a registered Retail Service Provider on the NBN network, and operates its own Sydney Datacentre rather than renting third-party space.
Why authorised status matters
Authorised partner status is not a logo — it means genuine hardware, valid firmware and warranty, direct escalation paths to the vendor, and early sight of security and firmware advisories. When PIP supplies and configures your equipment, it is supported gear with a clean line back to the manufacturer, not grey-market stock with no recourse when something fails.
Talk to PIP
One Sydney team for IT, internet, hosting, Microsoft, voice and hardware — serving businesses across Greater Sydney. Tell us what you are running and we will tell you, straight, how PIP can help.
Pymble Corporate Centre
Sydney NSW — serving businesses of every size across Greater Sydney, on-site and remote.