PIP · HOSTING SERVICES · SYDNEY DATACENTRE

Hosting Services — Managed Infrastructure in PIP’s Sydney Datacentre

PIP provides managed hosting from PIP’s Sydney Datacentre — Australian soil, Australian jurisdiction, one provider for IT and hosting.Eight hosting services. One team. No split between your IT company and your hosting company.

ALL HOSTING SERVICES

PIP’s Hosting Services

PIP’s hosting services cover every layer of business infrastructure — from private cloud and VPS hosting to email hosting, web hosting, application hosting, cloud storage, and backup. All on Australian based servers in PIP’s Sydney Datacentre, supported by PIP’s team. One provider for everything.

Private Cloud Hosting

Dedicated cloud infrastructure in PIP’s Sydney Datacentre — private resources, Australian sovereignty, no shared tenancy.

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Public Cloud — Azure, AWS & Google Cloud

PIP manages and supports workloads on Azure, AWS, and Google Cloud — migration, optimisation, and ongoing management.

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VPS Hosting

Virtual private server hosting in PIP’s Sydney Datacentre — dedicated resources, full root access, and Australian-hosted infrastructure.

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Hosted Microsoft Exchange — Email Hosting

PIP’s private Exchange farm in PIP’s Sydney Datacentre — business email on Australian soil, with backup and recovery for deleted emails.

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Managed Web Hosting

Managed web hosting for Sydney businesses — website files, databases, and applications on PIP’s Sydney hosting infrastructure.

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Application Hosting

PIP hosts the applications it builds — and third-party apps for managed IT clients. One provider for development, hosting, and support.

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PIP Drive — Private Cloud Storage

Private cloud storage in PIP’s Sydney Datacentre — file sync, sharing, and access from any device, with Australian data sovereignty.

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Backup and Disaster Recovery

Warm site DR and offsite backup in PIP’s Sydney Datacentre — keeping Sydney businesses operational when the unexpected happens.

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100% Australian Soil
8 Hosting Services
1 Provider for IT & Hosting
ABOUT WEB HOSTING

What is Web Hosting?

How Web Hosting Works

Web hosting is the service that stores a website’s files on a server and makes them accessible over the internet. The hosting provider maintains the servers, data centers, and connectivity that deliver a website to visitors’ browsers.

Every website — from a simple business online brochure to a complex web application — needs web hosting. Without hosting, a website exists only on the developer’s computer, not on the internet.

Hosting works through a server (or virtualised infrastructure) connected to the internet. When someone types a URL, their browser contacts the server, which serves the website’s files back. Processing power, storage, and bandwidth all come from the web hosting provider’s infrastructure. The web presence of every business depends on reliable infrastructure in the background.

Web Hosting vs Other Hosting Services

In IT, hosting covers more than websites. Business email services keep email infrastructure running on dedicated servers. Application hosting runs software, business tools, and integrations.

Cloud hosting stores data and runs workloads across virtualised infrastructure. VPS hosting provides isolated virtual machines with dedicated resources.

The right web hosting plan depends on what is being hosted, the traffic and performance requirements, the security obligations, and where the data needs to be located. A web hosting plan suited to a personal blog is not suited to a business application processing client data. Based servers located in Australia are the right hosting choice for businesses with Australian data sovereignty requirements.

MANAGED HOSTING

Managed Hosting vs DIY Hosting — What’s the Difference?

What Managed Hosting Actually Means

Most consumer web hosting services are self-managed: the business sets up the hosting account, configures the domain, installs software, manages updates, and troubleshoots performance issues.

The provider supplies the server; the client manages everything on top of it. This suits businesses with an in-house web team or technical staff — but most SMBs don’t have that.

With professional web hosting, the provider takes responsibility for server infrastructure, performance, security, and maintenance. Web hosting experts handle the environment; the business focuses on its operations. PIP’s is a fully managed service: PIP handles the server environment, keeps infrastructure patched and maintained, and provides technical support. No internal infrastructure team required.

Reliable web hosting isn’t just about uptime — it’s about having the infrastructure managed so the business doesn’t have to. The needs of a 50-person firm with a business application are different from a single-page website, but both benefit from managed support.

Why Managed Hosting Suits Sydney Businesses

For Sydney businesses already on PIP’s managed IT service, extending to PIP’s hosting closes the single-provider model. The same web hosting experts who manage IT also manage the hosting environment and the infrastructure it runs on. Website hosting, applications, cloud storage — all from one provider, one team, one account.

This suits businesses that need professional-grade infrastructure without the overhead of managing servers in-house. PIP can provide support around the clock, not just during business hours. For businesses with compliance requirements, a local provider that understands Australian regulatory context is the right approach — not a consumer web hosting plan with a generic support ticket queue.

HOSTING TYPES

Hosting Types — Understanding Your Options

The right hosting solution depends on what is being hosted, the performance required, and the level of management needed. Here is how the major hosting types compare.

Shared Hosting

Shared hosting puts multiple websites on the same server, sharing its CPU, RAM, and storage space. Shared hosting plans are the most affordable web hosting option — suited to personal websites and simple brochure sites with low traffic.

Shared hosting packages often include a cPanel control panel — a graphical interface for managing the hosting account, email accounts, addon domains, and parked domains. A one click installer makes it straightforward to add WordPress and other CMS software. Shared hosting limitations: performance can degrade when a neighbouring site on the same server spikes in traffic; security isolation is limited.

PIP does not offer consumer shared web hosting plans — PIP’s web hosting plans are managed infrastructure for business websites and applications. Web hosting plans for businesses differ significantly from the web hosting plans offered on consumer platforms.

VPS Hosting

A virtual private server partitions a physical server into isolated virtual machines — each with dedicated RAM resources and processing power, separate from other users. VPS hosting gives businesses more control and more resources than shared hosting.

VPS hosting plans sit between shared hosting and dedicated hosting in cost and capability. Full root access lets businesses install custom server software, run multiple websites, and configure the environment to their requirements. Businesses that have outgrown shared hosting plans typically move to VPS hosting for the additional control and performance.

Dedicated Hosting

Dedicated hosting provides an entire physical server to a single client — no resource sharing, maximum performance, and full server control. Suited to high-traffic websites, resource-intensive applications, and businesses with strict data isolation requirements.

The advanced features of dedicated hosting — guaranteed resources, full hardware control, custom configurations — come at a higher cost justified when performance or compliance demands it.

Dedicated hosting is the right solution when shared infrastructure is not acceptable.

Cloud Hosting

Cloud hosting runs websites and workloads across multiple servers for redundancy, scalability, and geographic distribution. Resources scale up or down on demand — useful for variable traffic and seasonal workload spikes.

Major cloud platforms operate global data centers; Australian cloud hosting means data centre infrastructure on Australian soil. PIP’s private cloud is its own infrastructure in PIP’s Sydney Datacentre — not a resold hyperscaler product. WordPress hosting on cloud infrastructure gives high-traffic WordPress sites the performance headroom that shared hosting plans cannot provide.

Managed Hosting (PIP’s Model)

This model applies to any hosting type — VPS, dedicated, or cloud — where the provider takes responsibility for the server environment. PIP offers managed infrastructure across private cloud, VPS hosting, web hosting, and application hosting.

All run by PIP’s team. All on Australian soil. One provider, one point of contact, no blame gaps between IT and infrastructure.

WHY PIP’S HOSTING

Why PIP’s Hosting Runs in PIP’s Sydney Datacentre

Australian Data Sovereignty — What It Means for Your Business

PIP’s infrastructure runs on Australian based servers in PIP’s Sydney Datacentre. Data stored with PIP never leaves Australian soil — not US data centers, not Singapore, not a globally distributed platform. For businesses with compliance obligations, this matters: medical practices, legal firms, financial services businesses, and government-adjacent organisations all face data residency requirements that overseas providers make complicated.

Australian data sovereignty is not a marketing position — it is an operational guarantee. PIP’s Sydney Datacentre provides second to none redundancy and high performance connectivity for Australian users.

When the data stays in Australia, there is no exposure to foreign data access laws, no offshore data routing, and no regulatory uncertainty about where client information is physically stored. PIP’s team understands Australian compliance requirements firsthand.

Sole traders, SMBs, medical practices, legal firms — all have different hosting needs, but all benefit from the same core guarantee: data on Australian soil, managed by an Australian provider. The service PIP provides is built on that principle.

One Provider for IT and Hosting Infrastructure

When PIP manages both a client’s IT environment and its hosting infrastructure, the blame gap disappears. There is no split between “the IT company” and “the infrastructure provider” — no finger-pointing between two vendors when performance drops or an issue spans the network and the server. One call, one team, one provider handles both.

PIP’s Sydney Datacentre provides the high performance foundation for the entire hosting silo: private cloud, VPS, application hosting, PIP Drive, and backup DR storage all run in the same infrastructure — managed as one environment, not a patchwork of third-party platforms.

For businesses already on PIP’s managed IT service, extending to PIP’s infrastructure adds to the same management umbrella.

INCLUDED FEATURES

What’s Standard Across All PIP Hosting Services

Free SSL Certificate

Every PIP-hosted website and application includes SSL certificate provisioning — HTTPS is standard, not an add-on. Free SSL coverage across all hosted domains with no additional cost for free SSL certificate renewal. A valid SSL certificate is a baseline requirement for any serious web hosting environment. Every SSL certificate is managed by PIP as part of the service. No separate SSL certificate purchase. Free SSL certificate provisioning included.

Server Monitoring and Uptime

PIP monitors all hosted infrastructure for availability and performance. Issues are caught by PIP before the client notices. Real time protection through continuous monitoring means hosting downtime is identified and addressed proactively — not after a client reports their website is offline. High performance hosting infrastructure is monitored 24/7.

Email Accounts on Hosted Domains

Business email accounts are included where appropriate — not consumer webmail, but professional email hosting on the hosted domain. PIP’s Exchange farm provides enterprise-grade email accounts with the reliability, backup, and recovery that consumer plans do not include.

Control Panel Access

Where applicable, PIP includes control panel access — a cPanel hosting interface or equivalent user interface — for clients who need to manage their own hosting account settings. The cpanel hosting environment is configured and maintained by PIP; clients interact with it via a clean management interface without needing server-level access.

Managed Updates and Scalable Resources

Server-side OS updates, security patches, and software updates are managed by PIP. The client’s website’s performance is maintained without the client needing to manage server maintenance themselves. Hosting plans can easily upgrade as traffic, storage, or resource requirements grow — PIP can manage a resource increase without a migration. Start on the right hosting plan and scale without disruption.

MARKET CONTEXT

Website Builders and Consumer Hosting — A Different Market

Website Builders Are Not Web Hosting

Many consumer web hosting providers lead with a website builder — a drag-and-drop interface that lets users easily create a simple site from a template without any development skills. Website builders are designed for individuals and sole traders who have no existing website and no developer. A website builder is a product in its own right; it is separate from the web hosting that runs the resulting site.

PIP’s hosting is for businesses with an existing website, application, or infrastructure that needs to be managed reliably on Australian soil. The website builder market and the managed business hosting market are different categories. WordPress plans, click apps, and website builder plans are part of the consumer shared hosting market — not PIP’s offering.

If a business needs a website builder to create a new site from scratch, consumer web platforms and dedicated website builder platforms are the right starting point. When the business needs reliable infrastructure and Australian data sovereignty, that is when PIP becomes the right partner.

Money-Back Guarantees and the Consumer Hosting Market

A money back guarantee is a standard feature of consumer shared web hosting plans — offering a trial window. Most money back guarantee periods run for 30 days on personal website projects. The money back guarantee model reflects the low-commitment, high-volume nature of consumer web hosting: sign up, try it, cancel if it doesn’t suit. Most money back guarantee offers apply to shared hosting plans, not business-grade managed infrastructure.

PIP’s hosting operates on service agreements, not trial periods. The guarantee PIP offers is service-level reliability — not a refund window. Businesses that want a money back guarantee are in the consumer web hosting market. Businesses that need managed, Australian-hosted infrastructure are in PIP’s market.

WHICH HOSTING IS RIGHT FOR YOU

Which Hosting Plan Is Right for Your Business?

The right plan depends on what is being hosted, performance requirements, compliance obligations, and the level of managed support needed. Speak to PIP to discuss your specific hosting needs. Here is a quick guide to PIP’s hosting options.

Infrastructure Hosting

  • Private Cloud — Dedicated infrastructure, Australian sovereignty, no shared tenancy. Best for businesses that need performance, privacy, and data residency guarantees.
  • VPS Hosting — Dedicated virtual server resources, root access, and more control than shared plans. Best for businesses with custom software requirements or multiple websites.
  • Public Cloud — PIP-managed cloud hosting on Azure, AWS, and Google Cloud. Best for businesses already using hyperscaler infrastructure who need managed support.

Application and Website Hosting

  • Web Hosting — Managed web hosting for business websites, WordPress hosting, and web applications. Includes free SSL, email accounts, and control panel access. Managed WordPress hosting plans available.
  • Application Hosting — Hosting for PIP-built or third-party business applications. Same provider for development and infrastructure.
  • Exchange Email — Business email on PIP’s private Exchange farm — backup and recovery, Australian-hosted.

Data and Backup Services

  • PIP Drive — Private cloud storage for business files. Sync, share, and access from any device. Australian-hosted.
  • Backup & DR — Warm site disaster recovery and offsite backup. Data stored in PIP’s Sydney Datacentre. The dedicated option for business continuity and data recovery.
FAQ

Web Hosting FAQ

What is web hosting?

Web hosting is the service that stores a website’s files on a server and makes them accessible over the internet. The web hosting provider maintains server infrastructure, connectivity, and security that keep a website available. Every website needs a web host — from a small business brochure site to a complex business application. The hosting plan chosen determines performance, security, scalability, and where the data is physically stored.

What is the difference between shared hosting and managed hosting?

Shared hosting puts multiple websites on the same server, sharing its resources. The most affordable option — suited to personal websites and low-traffic projects. The same server running one site runs dozens of others simultaneously.

With professional web hosting, the provider takes responsibility for the server environment: updates, security monitoring, website performance, and technical support. PIP’s is fully managed — the client gets a reliable, well-maintained account without needing an in-house infrastructure team.

Do I need a hosting provider if I’m already using the cloud?

Cloud services (Azure, AWS, Google Cloud) are themselves infrastructure providers. Using the cloud means using a hosted service, whether managed yourself or through a provider like PIP. PIP manages cloud workloads on public cloud platforms, private cloud infrastructure in PIP’s Sydney Datacentre, or a combination of both depending on the solution that suits the business.

How do I know which web hosting plan is right for my business?

The right web hosting plan depends on: what is being hosted (website, application, email, data), traffic and performance requirements, compliance or data sovereignty obligations, and the level of managed support needed.

Understanding those factors upfront prevents costly migrations later. Contact PIP to discuss your hosting account requirements and compare web hosting plans.

PIP · HOSTING SERVICES · SYDNEY DATACENTRE

PIP’s Hosting. Australian Soil. Managed by PIP.

Eight hosting services, one provider, one Sydney Datacentre.

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