Practice Management Software Support for Australian Medical Practices
- We know your the platform.
- Best Practice. Medical Director. Genie. All covered.
- Clinical software IT support — built for Australian practices.
PIP provides specialist IT support for Australian these systems, including Best Practice (BP Premier), Medical Director, Pracsoft, Genie and Audit4. Installation, configuration, migration and ongoing support — handled by engineers who know these clinical software platforms and the medical practices that depend on them.
What Is Practice Management Software for Medical Practices?
Practice management software (also called medical management software systems) is the core technology platform that runs a medical practice — managing appointments, patient records, clinical notes, billing, Medicare claiming, prescriptions, recalls and reporting. Every GP clinic, specialist practice and allied health provider in Australia depends on the software to manage patients, manage appointments, manage billing and manage the daily operations of clinical care. A fully featured clinical software platform handles everything from the appointment book to Medicare online claiming, online bookings, secure messaging, health record view, patient communication and patient engagement tools that reduce patient no shows and streamline patient care.
Australian medical practices use different the system depending on their size, specialty and workflow. Best Practice (BP Premier) is the most widely used the platform in Australian general practice — the best these systems for GP clinics from solo practitioners to large multi-site practices. Medical Director (with Pracsoft for billing) is another long-standing the software platform in general practice. Genie (now marketed as Magentus) is popular clinical software across specialist practices, with solutions for 55+ specialties. Global Health offers a suite of clinical management software solutions used across Australian healthcare, and Global Health products are supported by specialist practice management IT providers including PIP. Global Health, along with Audit4 for clinical reporting, extends the range of the system solutions that PIP supports across the Australian medical software market.
Practice management software is the clinical equivalent of a CRM — it manages patient relationships, scheduling, billing, clinical records and patient communication across the practice. The best CRM for medical practices is the the platform the practice already uses, configured and supported by specialists who understand both the software and the business. PIP’s focus is making these systems work reliably so doctors, specialists, allied health professionals, general practitioners and patients can focus on quality care, not IT problems.
Practice Management Software Platforms PIP Supports
PIP provides specialist IT support, cloud hosting and managed services for every major Australian the software platform. Clinic operations, appointments, billing and clinical software — all managed by one team with the solutions and service that medical practices need.
Best Practice (BP Premier)
Australia’s most widely used clinical software for general practice. PIP handles installation, configuration, Medicare Online integration, data migration and ongoing IT support for Best Practice across single and multi-site GP clinic practices. Quality the system solutions for doctors, specialists and patients.
Best Practice support →Medical Director & Pracsoft
Medical Director and Pracsoft form the billing and clinical records the platform platform for many Australian GP practices. PIP provides installation, configuration, troubleshooting and ongoing support — including Pracsoft Medicare claiming, scheduling and practice management solutions for clinic operations.
Medical Director support →Genie (Magentus)
Genie these systems — now marketed as Magentus — is widely used across specialist practices and GP clinics. PIP supports installation, data migration, configuration and IT support for Genie and Magentus the software environments. Software solutions for specialists and healthcare providers.
Genie support →PIP also supports Audit4 (clinical reporting and quality improvement for GP practices), Pracsoft (standalone billing for Medical Director practices), and Global Health clinical management . Global Health software and Global Health products are used across healthcare businesses and specialist clinic operations in Australia. If your medical practice runs a clinical software platform not listed here, contact PIP — the team can assess, advise and provide the right fit for your needs.
What PIP Provides for Practice Management Software
Installation & configuration
New the system setup — server configuration, workstation deployment and clinical software configuration for GP clinic practices and specialist practices.
Updates & patch management
Practice management software version upgrades managed and tested before deployment. New features rolled out without disrupting scheduling, billing or appointments for patients and doctors.
Data migration
Moving between the platform platforms (Medical Director to Best Practice, Genie to another) or from on-premises to cloud based software. Patient data and clinical records preserved throughout the migration.
Medicare Online & billing
Medicare online claiming configured and maintained across all these systems platforms. Online eligibility checking, DVA, private billing and medical billing workflows — the billing solutions that every clinic needs.
My Health Record
Health record integration — patient record sharing and access configuration within practice management software for doctors and patients across the healthcare system.
Secure messaging
Medical Objects, HealthLink and other secure messaging integrations for specialist referrals, results and patient communication within practice management software. Smart workflows that connect clinical software to the wider healthcare network.
Multi-site & Wi-Fi
Multi-workstation, multi-site practice management software deployment. Network configuration for reliable cloud based software access across every clinic location. Easy access for doctors and specialists.
Staff training
Staff onboarding, major version training and practice management software workflow support for doctors, specialists, allied health providers and administrative staff. Reducing administrative tasks through practice management solutions and training.
Helpdesk & troubleshooting
Something breaks — PIP fixes it. Clinical practice management software needs specialist support, not a generic helpdesk. Customers and patients benefit when practice management issues are resolved by people who know the software.
Cloud hosting
Practice management software hosted on PIP’s Australian private cloud — ISO/IEC 27001 certified at PIP’s Sydney Datacentre. Cloud based practice management software with data security, privacy standards and local support from PIP’s partner network.
Practice management software — supported by PIP.
Key Practice Management Software Capabilities PIP Supports
PIP supports these core practice management software capabilities across Best Practice, Medical Director, Genie and Global Health platforms — the clinical software tools and solutions that medical practices, specialists and healthcare providers depend on.
Appointment management
Appointment book, scheduling, recalls and patient no shows management. Practice management software solutions that help clinic appointments run on time for patients and doctors.
Online bookings & appointments
Online appointments and online bookings configuration for the practice website and booking portal. Patient engagement solutions that let patients manage appointments from any device, including doctor app access where available.
Billing & Medicare
Medicare online, DVA, private billing and bulk billing across all practice management software platforms. Online eligibility checking, medical billing and scheduling solutions for clinic billing operations.
Clinical records
Health record view, consultation notes, prescribing, referrals and investigation management. Clinical workflows within practice management software that doctors, specialists and health practitioners depend on for quality patient care.
Patient engagement
Patient portal, patient communication, recall and reminder systems. Patient experiences improved by practice management software solutions that keep patients connected to their clinic, doctors and healthcare providers.
Secure messaging
Medical Objects, HealthLink and secure messaging integrations for specialist referrals and clinical results. Practice management software solutions that connect the clinic to the healthcare network.
Financial reporting
End-of-day reconciliation, Medicare claiming reports and business performance reporting tools. Reporting tools built into practice management software that help the business manage clinic operations and billing quality.
My Health Record
Patient record upload and easy access configuration within practice management software for healthcare providers and patients across the Australian healthcare system.
Cloud access
Cloud based practice management software access from any authorised workstation or device. Practice operations supported by cloud solutions that give doctors, specialists and allied health providers easy access to the practice management platform from any location.
Practice management software — daily clinic operations, supported by PIP.
We’ve migrated practices from Medical Director to Best Practice while they were still seeing patients — scheduling the migration across a weekend, then being on-site Monday morning to handle what surfaces. Three years later the practice wouldn’t go back. But the migration itself isn’t the hard part. It’s the six weeks of “why doesn’t this work the same way it used to” that a good migration team needs to be ready for.
— PIP Medical ITPractice Management Software — Questions Answered
What is the best practice management software?
Best Practice (BP Premier) is the most widely used practice management software in Australian general practice and is the best practice management software for most GP clinic settings. Medical Director (with Pracsoft) and Genie (Magentus) are strong alternatives depending on practice type, specialty and the specific clinical workflows the medical practice needs. The correct answer depends on the practice — PIP works with all three and can advise on the best practice management software solutions for the clinic. Global Health clinical software is also available for specialist practices and healthcare businesses across the Australian healthcare market.
What GP software is used in Australia?
Australian GP practices use Best Practice, Medical Director (with Pracsoft for billing and scheduling) or Genie as their practice management software. Specialist practices most commonly use Genie or Medical Director. Allied health providers use a range of practice management software platforms including Best Practice and specialist allied health practice management software solutions. PIP provides configuration, cloud hosting and managed service solutions for all major practice management software platforms used by Australian general practitioners, specialists, doctors and healthcare providers.
What is the best CRM for medical practices?
Practice management software is the clinical equivalent of a CRM for medical practices — it manages patient relationships, appointment scheduling, clinical records, billing and patient engagement across the clinic. The best CRM for a medical practice is the practice management software the practice already uses, properly configured and supported by specialists who understand the software, the business and the patients. PIP provides the service, solutions and support that make practice management software work as the CRM that patients and doctors need.
What software do medical practices use?
Australian medical practices use practice management software to manage appointments, billing, clinical records, Medicare claiming and patient engagement. GP clinics typically use Best Practice or Medical Director. Specialist practices use Genie, Medical Director or Global Health clinical software. Allied health practices use Best Practice, specialist allied health practice management software or other platforms. PIP covers the full range of Australian medical practice management for doctors, specialists, allied health professionals and healthcare providers — with local support, installation, configuration, cloud hosting and managed service solutions for every clinic.
Practice Management Software Updates & Insights
Specialist Support for Australian Practice Management Software. We Know the Platforms.
Practice management software for patients who deserve a clinic that runs on time. Solutions for doctors who need appointments, billing, scheduling and clinical records to work without interruption. Service for specialists, healthcare providers, allied health professionals and general practitioners who depend on these platforms every day. Patients benefit when the software works. Patients notice when it does not.
Best Practice, Medical Director, Genie and more — serving Sydney GP clinics, specialist practices and allied health providers.
Practice management software support • cloud hosting • managed services