PIP Official Proxmox Partner, Reseller, and Support

Proxmox authorized reseller

Sydney, Australia — PIP Total IT Solutions is now a certified Proxmox Partner, accredited to resell Proxmox subscriptions and deliver front-line support for Proxmox Virtual Environment, Backup Server and Mail Gateway.

Certified Proxmox Partner. Partnership documentation was executed on 13 August 2025, including our commitment to provide at least Level 1 technical support and to represent the Proxmox brand in line with official usage guidelines.

With more than 30 years of Unix and Linux engineering behind us, this partnership is a natural progression — the inevitable next step for our client-first culture. As many organisations are migrating away from VMware and embracing open, secure platforms like Proxmox, we’re formalising what we’ve long delivered: enterprise-grade virtualisation, backups and email security — without lock-in, backed by PIP’s Australian-based, 24×7 support.

The short version
  • PIP is a certified Proxmox Partner — accredited to resell subscriptions and provide front-line Proxmox support.
  • Coverage spans all three products: Proxmox VE, Backup Server, and Mail Gateway.
  • Backed by 30+ years of Unix/Linux engineering and an Australian, ISO 27001-certified datacentre.
  • One accountable partner from the hardware layer through cluster design, management and support.
  • A natural home for businesses migrating off VMware to an open, cost-effective platform.
30+years of Unix & Linux engineering
3Proxmox products supported
24×7Australian-based support
ISO 27001certified datacentre
Why now

A natural progression for PIP

For over three decades, PIP has engineered, hosted and supported mission-critical systems across Australia — rooted in Unix/Linux expertise, data protection and secure, sovereign hosting. We’ve delivered enterprise-grade managed services since the mid-1980s, built and operated our own datacentre and national network as early as 1995, and run end-to-end managed hosting, backup, DR and a 24×7 help desk from ISO 27001-certified Australian facilities. Those foundations make Proxmox — open, fast and dependable — a perfect fit for how we already build, run and secure our clients’ infrastructure.

Our customer promise is unchanged: client outcomes first, access to enterprise IT for every business size, and solutions that improve productivity and profitability without vendor lock-in or unnecessary complexity. That’s been our operating culture for decades, and it aligns closely with Proxmox’s open-source ethos.

The platform

Three products, one open stack

Proxmox Virtual Environment

VE · VIRTUALISATION

A complete open-source platform combining KVM virtual machines and LXC containers in one management console. Clustering, high availability, live migration and integrated backup — with no licensing tied to CPU or RAM.

KVM + LXCHA & live migrationZFS / CephRBAC + REST API
Proxmox VE service

Proxmox Backup Server

PBS · BACKUP & DR

An enterprise-grade backup solution for VMs, containers and physical hosts. Incremental backups with block-level deduplication cut storage and network load; AES-256-GCM client-side encryption protects data before it leaves the source.

Block-level dedupAES-256-GCMWritten in RustIntegrity verification
Proxmox Backup Server

Proxmox Mail Gateway

PMG · EMAIL SECURITY

An open-source email security proxy that sits between the internet and your mail server, filtering inbound and outbound traffic. Real-time blacklists, spam detection, antivirus scanning and policy-based rules keep clean mail flowing.

Spam + antivirusPolicy filteringHA clusteringExchange / Postfix
Proxmox Mail Gateway
Background

A brief history of Proxmox

2005

Proxmox Server Solutions GmbH is founded in Vienna by Martin and Dietmar Maurer.

April 2008

The first public release of Proxmox Virtual Environment brings KVM virtualisation and containers together under a web UI.

2020

Proxmox Backup Server launches, adding fast, deduplicated backups for large VMs and containers.

August 2025

Proxmox VE 9.0 is released, underscoring the platform’s rapid feature development and maturity.

The market shift

Why organisations are moving off VMware

Since Broadcom’s acquisition of VMware in late 2023, the virtualisation market has seen major licensing and packaging changes — the end of perpetual licences, consolidation into forced bundles, and partner-programme changes — pushing many teams to re-evaluate strategy and cost baselines.

Proxmox leaned into the moment. In March/April 2024 it introduced an integrated VMware import wizard to streamline migrating virtual machines from ESXi 6.5–8.0, reducing friction and downtime. Reporting through 2024–2025 — including CIO/Foundry research showing a significant share of enterprises planning to decrease VMware usage — aligns with the volume of Proxmox adoption we see in the field. See our Proxmox pricing for what a move looks like costed out.

For our customers

What partner status unlocks

As a certified partner, PIP is enabled and accountable to deliver Level 1 support for Proxmox deployments — covering installation, basic configuration, logs and system reports, and first-line troubleshooting — with a recommended pathway to Level 2 for advanced optimisation and escalations. You can also run direct Proxmox Enterprise Support in parallel; we coordinate so you get fast, aligned outcomes.

For on-premises environments, we offer full onsite support — physical host setup on your hardware, cluster node configuration, storage integration (ZFS/Ceph) and network tuning — working side-by-side with your team, with hands-on knowledge transfer. And because PIP also partners with all major hardware vendors, we can supply, configure and support a complete Proxmox solution: from the hardware layer (servers, storage, switching, firewalls) through cluster design, management, monitoring and ongoing Proxmox support. One accountable partner, single node to enterprise farm.

How we deliver

Our Proxmox service blueprint

Design & migration

Assess your VMware, Hyper-V or bare-metal estate; model single- or multi-site clusters; plan cutovers with rollback safety.

Australian & sovereign

Deploy on-premises or in PIP’s Sydney datacentres with ISO 27001 controls, immutable backups and private networking.

24×7 operations

The same team that supports your internet, phones, cloud and email also monitors your Proxmox clusters — issues resolved in context.

Security baked in

Client-side encrypted backups (AES-256-GCM), network segmentation and MFA, aligned to ISO 27001 practices.

Clear SLAs

Documented SLAs and a support matrix that prioritises hosting and managed-server incidents, with failover where applicable.

Good fit

Who should consider Proxmox with PIP

  • SMBs and mid-market organisations seeking enterprise virtualisation features without the vendor lock-in and cost volatility.
  • IT teams exiting VMware who want a low-friction migration (including ESXi VM import) and a partner to run point on the move.
  • Security-sensitive sectors (health, financial services, public sector) needing sovereign hosting, immutable backups and transparent, open-source stacks.

We’ll scope a proof of concept, confirm performance against your real workloads, and decide the right mix of on-premises, PIP private cloud or hybrid — combining VE, Backup Server and Mail Gateway to cover compute, data protection and email security end-to-end.

FAQ

Common questions

What does PIP’s Proxmox Partner status mean for customers?
As a certified partner, PIP can resell Proxmox subscriptions and is enabled and accountable to deliver Level 1 support — installation, basic configuration, logs and system reports, and first-line troubleshooting — with a recommended pathway to Level 2 for advanced optimisation and escalations. You can also run direct Proxmox Enterprise Support in parallel, and PIP coordinates so outcomes stay aligned.
Which Proxmox products can PIP supply and support?
All three: Proxmox Virtual Environment (VE) for virtualisation, Proxmox Backup Server (PBS) for deduplicated, encrypted backups, and Proxmox Mail Gateway (PMG) for email security. Because PIP also partners with all major hardware vendors, it can supply and configure the underlying servers, storage and networking for a complete turnkey stack.
Can PIP help migrate from VMware to Proxmox?
Yes. PIP assesses your current VMware, Hyper-V or bare-metal estate, models a Proxmox target architecture, and plans the cutover with rollback safety — including ESXi VM import — so IT teams exiting VMware have a partner to run point on the move.
Start your Proxmox journey

Size a Proxmox design in days

Whether you’re evaluating options post-VMware or planning a greenfield build, our architects can scope and cost a Proxmox design clearly against your current licensing — and advise where VE, Backup Server and Mail Gateway fit together.

Talk to PIP about Proxmox
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