Genie Cloud Hosting

Genie Cloud Hosting — Genie Desktop on Australian Private Cloud

  • Genie desktop in the cloud. Server room optional.
  • Magentus cloud hosting — Australian infrastructure.
  • Move your Genie server off-premises. Keep your workflow.

PIP provides private cloud hosting for Genie desktop (Magentus) practice management software — Australian-hosted, ISO/IEC 27001 certified, with specialist practice management support for GP and specialist practices across Sydney. Genie medical software on purpose-built infrastructure.

Genie Medical Software

Genie vs Gentu — Practice Management Software Options

Genie Solutions (now Magentus) has been providing practice management software and software solutions to Australian medical specialists, healthcare providers and general practitioners for 27+ years. Over 22,000 medical professionals across 5,000+ practices use Genie or Gentu practice management software today. Two distinct practice management software products serve different specialty and practice size requirements:

Genie (desktop) is feature rich software that requires an on site server supporting up to 100 simultaneous users with 55+ inbuilt specialty modules — orthopaedic surgery, plastic surgery and other complex tasks unique to specialists. Genie software handles administrative and clinical workflows in a truly connected workflow. Large practices modules designed for every specialty and practice size deliver care, streamline administrative tasks and provide efficient workflows. PIP’s cloud hosting moves the Genie server to PIP’s Sydney Datacentre — no maintenance or practice downtime, with all the product knowledge from PIP’s Australian based support team.

Gentu (cloud-native) is Magentus’s own cloud-based practice management software — no on-site server, automatic updates, access from any device via the Gentu mobile app. Gentu is already on Magentus’s cloud; PIP provides Genie IT support and integration for Gentu practices but hosting on PIP’s infrastructure is for Genie desktop specifically. For Genie desktop, PIP’s Australian practice management hosting removes the server while keeping the same genie medical software and specialty and practice size configuration.

What’s Included

Genie Desktop Practice Management Cloud Hosting

PIP’s practice management hosting for Genie desktop is a managed service. An Australian based support team — team local means understanding the practice management software and the specialist clinical workflows Genie practices run on.

Private cloud for Genie

Dedicated practice management environment at PIP’s Sydney Datacentre. ISO/IEC 27001 certified. Practice data stays in Australia.

Multiple locations

Practitioners at multiple locations access Genie practice management software from any authorised workstation. Supporting practitioners across sites in a safe and straightforward way.

Backups & disaster recovery

Automated daily backups of all Genie practice management data. Patient data protected and restorable — better clinical outcomes when nothing is lost.

Proactive monitoring

PIP’s support team monitors the hosted Genie practice management environment. Issues escalated before they affect patient experience or practice management workflows.

Medicare & billing

Genie integrates with government health systems for managing payments and Medicare claiming. All billing and practice management integrations maintained in the hosted environment.

Medical Objects

The collaborative process involves sharing clinical correspondence through Medical Objects and Genie practice management in the hosted environment.

Updates & training

Genie software updates managed by PIP’s migrations team. Testing prototypes and new releases happens before deployment. Remote and group training, in depth training and offer on site training available for practice managers and staff on the cloud-hosted practice management environment.

Custom clinical workflows

Genie’s specialty and practice size configurations travel to the cloud. Feature rich workflows means every specialty module and practice management setup remains intact.

Specialist practice workstation with Genie practice management software interface on screen

Genie practice management — specialist workflows, cloud-hosted.

Specialist practices running Genie on old servers are often the most reluctant to move — because Genie is central to their workflow in a way that’s not obvious until you look at how their referral and results management is set up. When it works, no one notices. When the server goes down mid-clinic, everyone does. The cloud move is really about removing that risk.

— PIP Medical IT
Genie FAQ

Genie Practice Management Cloud Hosting — Questions

Who owns Magentus in Australia?

Genie Solutions rebranded as Magentus. PIP supports Genie and Gentu practice management software across both products. For licensing or direct consultation with the vendor, contact Magentus directly. PIP is an independent practice management hosting and support provider — not a Magentus reseller.

Does PIP provide cloud hosting for Gentu?

Gentu is already cloud-native on Magentus’s own cloud. PIP provides IT support and integration for Gentu practices, but practice management cloud hosting on PIP’s infrastructure applies to Genie desktop specifically.

Can Genie support specialist practices in the cloud?

Yes. Genie’s 55+ specialty modules all operate correctly in PIP’s cloud-hosted practice management environment. Every specialty and practice size is supported. Medical specialists in larger health organisations or multiple practices run the same Genie practice management on PIP’s cloud.

How is patient data protected?

PIP’s practice management infrastructure is ISO/IEC 27001 certified and Australian-hosted at PIP’s Sydney Datacentre. Patient data stays onshore. An intelligent solution with essential efficiencies: backups, disaster recovery and monitoring support clinicians with better patient outcomes.

What about Medical Objects in the cloud?

Secure messaging remains fully operational in PIP’s hosted Genie practice management environment. Referrals, results and the collaborative process continue without interruption. Genie Solutions built practice management to work with other health technology leaders and other health leaders — PIP maintains those connections, creating greater connections between the platform and the broader healthcare technology ecosystem.

Professional server room with organised racks and active LED indicators housing Genie practice management environments

Genie practice management — hosted in PIP’s Sydney Datacentre.

Genie Desktop on Australian Cloud. No Server Room Required.

Specialist practice management cloud hosting for Genie (Magentus) practices across Sydney — ISO/IEC 27001 certified, Australian data, practice management by PIP.

Genie cloud hosting • Magentus • practice management

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