Best Practice Cloud Hosting — the platform on Australian Private Cloud
- The platform in the cloud. Data stays in Australia.
- No more on-premises server. Same Best Practice software.
- Cloud hosting for Best Practice practices.
PIP provides private cloud infrastructure for Best Practice (BP Premier) practice management software — Australian-hosted, ISO/IEC 27001 certified, with sovereignty and specialist Best Practice software support included. Quality medical software products deserve infrastructure.
What Is Best Practice Cloud Hosting?
Best Practice (BP Premier) is Australia’s most popular practice management software — used by general practitioners, allied health professionals, medical specialists and specialist practices across the Australasian medical practice community. Best Practice software runs the appointment book, patient records, billing, Medicare Online claiming and clinical workflows that doctors and practice staff depend on every day. It is the best practice medical software for general practice in Australia.
Best Practice cloud hosting means running the same Best Practice software on PIP’s private cloud infrastructure rather than on an on-premises server in the practice. The practice keeps using the platform exactly as before — all modules, all integrations, all workflows — but the server lives at PIP’s Sydney Datacentre instead of under the reception desk. This is a cloud based solution, not a software switch. Best Practice software users continue working in the same environment; the difference is uptime, support and data security, uptime and support. Best Health Booking, Lyrebird Health integration, online appointments and every feature of Best Practice software travel with the practice to the cloud. For practices that also need Best Practice IT support, PIP provides both hosting and software support as a single managed service.
Best Practice software development is evolving — new features, beta testing of new modules, and digital systems that improve how Australasian medical practice teams work. Cloud based software hosting on PIP’s infrastructure improves digital systems by delivering updates faster, supporting research into new practice software integrations, and giving practice staff the latest the system from any authorised workstation. General practitioners, specialists, allied health professionals and healthcare teams across the partner network all benefit from the platform running on purpose-built technology.
Best Practice Software Hosting — the Full Package
PIP’s Cloud hosting is a managed service — not just rented server space. Here is what the hosting package includes for doctors, customers and staff.
Private cloud infrastructure
Dedicated Best Practice software environment on PIP’s private cloud. Not shared with non-medical customers. Quality products on infrastructure.
Australian data sovereignty
Patient records hosted at PIP’s Sydney Datacentre under Australian law. Data stays onshore in Australia — ISO/IEC 27001 certified, ASD Essential Eight aligned, Privacy Act 1988 and privacy standards maintained.
Automated backups & disaster recovery
Daily encrypted backups of all clinical data. Disaster recovery procedures in place so operations resume quickly if something goes wrong. Business continuity for the practice.
Proactive monitoring
hosted environment monitored around the clock. Issues escalated before they cause downtime for practice staff or patients.
Medicare Online & billing
Medicare Online claiming, billing and financial workflows fully operational in the hosted hosted environment. Doctors and staff claim and bill as normal.
My Health Record
My Health Record integration maintained in the hosted hosted environment.
Best Health Booking
Best Health Booking online appointments for patients to schedule appointments through the practice website. Practice software booking services configured and supported.
Immunisation Register
Australian Immunisation Register (AIR) connectivity maintained for all users of Best Practice software on PIP’s cloud.
Software update management
Updates managed and deployed by PIP within the hosted environment. New features and development updates tested before rollout to the practice.
Training & onboarding
Training for staff on accessing the hosted environment via the cloud. Onboarding includes training and workstation setup. Training and support from one team.
Wi-Fi & network assessment
Cloud-hosted cloud-hosted BP Premier requires reliable connectivity. PIP assesses the practice’s network and connectivity as part of the hosting setup.
Local support team
PIP’s local support team in Sydney — specialists who know BP Premier and the clinical environment, not a generic helpdesk. Support for doctors, practice managers and staff.
the platform on purpose-built infrastructure.
A practice came to us after their server died on a Friday evening with a full Saturday appointment book. That recovery took most of the night. The same practice is on our cloud now — if the hardware fails at PIP’s Sydney Datacentre, they’re on a replacement instance in under an hour, and they never know about it.
— PIP Medical ITWhy Move Best Practice Software to the Cloud?
Quality medical software products perform better on quality infrastructure. Here is what changes for practice managers, doctors, users and patients when the system moves to PIP’s cloud.
No server to manage
No hardware refresh cycle, no emergency failures. Managers save time and money — the on-premises server is gone and the practice runs on purpose-built technology.
Easy access from anywhere
Doctors and practitioners access Best Practice software from any location — multiple sites, home consulting, on-call. Available to users across the community.
Save time on IT
Managers and staff stop managing practice software infrastructure. PIP handles updates, backups and monitoring. The practice focuses on patients and appointments, not solutions to server problems.
Predictable costs
Cloud hosting for Best Practice software runs on a managed monthly arrangement. No surprise hardware costs — the business knows what it pays and the clinic benefits from stable budgeting.
New staff onboarding
Workstation setup for joiners is simpler on cloud-hosted Best Practice practice software. No local server configuration — training, search, access and workflow all ready from day one.
Patient experience
Patients benefit from a practice that runs on time. Best Practice software on reliable infrastructure means fewer disruptions, better patient engagement and a practice where appointments start when they should.
Best Practice software — accessible from anywhere, hosted in Australia.
Best Practice Software Cloud Hosting — Questions Answered
What is the most commonly used medical software?
Best Practice (BP Premier) is the most commonly used medical software in Australian general practice. Best Practice software is used by general practitioners, allied health professionals and specialists across Australia. Telstra Health’s Medical Director is the other major practice management software in general practice. PIP hosts and supports both.
What software do medical practices use?
Australian medical practices use Best Practice software (BP Premier), Medical Director or Genie as their practice management software. Best Practice software is the most widely used across general practice, allied health and specialist practices in the Australasian medical practice community. Practice software handles appointments, records, billing, Medicare claiming and clinical workflow for doctors and practice staff.
How much does Best Practice cloud hosting cost?
Cloud hosting costs for Best Practice depend on the number of users, the practice size and the level of support required. Contact PIP for a quote based on your practice — pricing is structured as a managed monthly service with no surprises. Quality medical software products on quality infrastructure, with numbers the business can plan around.
Does BP Premier work the same in the cloud?
Yes. The practice continues using BP Premier exactly as before — all modules, integrations and workflows remain. Doctors, practice staff and users see no change in how the system works. The only difference is that the server is hosted at PIP’s Sydney Datacentre instead of on-premises. Resources, patient records and the appointment book all work the same way.
Can we access BP Premier from home or multiple sites?
Yes. Cloud-hosted Best Practice software enables secure connectivity for doctors, staff from any authorised device — including multiple practice locations, home consulting and on-call coverage. Users search, view and update records from wherever they are working. The practice benefits from connectivity across the network.
What happens if the internet goes down?
Cloud-hosted Best Practice practice software requires a reliable internet connection. PIP assesses the practice’s connectivity as part of the hosting setup — including network reliability. Disaster recovery procedures are in place for extended outage scenarios so the practice can answer quickly when the network returns. GP wellbeing matters — PIP’s solutions are designed to reduce stress for doctors and practice managers, not add to it.
Is this the same as Best Practice’s own cloud product?
No. PIP provides private cloud infrastructure for Best Practice software — not a Best Practice Software-branded SaaS product. PIP hosts the same the same platform on its own Australian infrastructure, with its own support and SLAs. Managers and customers deal with PIP’s local team for all hosting and support services.
How long does migration to cloud take?
A typical BP Premier cloud migration takes one to two weekends, depending on practice data volume and complexity. PIP plans migrations to avoid disruption to the appointment schedule. Training for staff on the cloud-hosted environment is included as part of the migration. Customers focus on patients, not technology — the migration is designed around the clinical workflow.
Best Practice software is an evolving platform — development of new features, evolving integrations, evolving clinical workflows and evolving solutions that change how healthcare teams work. Customers who run Best Practice on PIP’s cloud benefit from faster access to development updates, quality products released on infrastructure that supports them, and technology that the business can rely on. Healthcare organisations across Australia — specialists, general practitioners, allied health professionals and medical practitioners — choose Best Practice because the development community behind it is active, the research into new integrations is ongoing, and the technology keeps evolving to meet what patients and healthcare professionals need.
For customers considering cloud hosting, the question is straightforward: does the business want to manage its own server, or does it want to focus on patients? PIP’s cloud hosting services give healthcare customers and users the resources, solutions and technology to run Best Practice without the overhead of on-premises infrastructure. Specialists, clinicians and general practitioners access the same quality products and the same patient engagement services they use today — with the added benefits of uptime, backups and a support team that understands both the software and the healthcare context. The website has further information; for a conversation about what cloud hosting means for your business, speak to PIP. Customers across healthcare and general practice in Australia trust PIP with their practice management, and the research, development and resources behind the services are what keep patients coming back to a well-run clinic.
Best Practice software — multiple users, one cloud-hosted hosted environment.
BP Premier on Australian Cloud Infrastructure. Data Stays Here.
Best Practice software cloud hosting for Sydney GP clinics, specialists and allied health practices — PIP’s Sydney Datacentre. Quality medical software products on infrastructure.
Best Practice cloud hosting • BP Premier • Australian infrastructure