IT Services Sydney — Managed IT, Microsoft, Networking, Cyber Security & Voice
PIP has delivered IT services to Australian businesses since 1986 — a Sydney-based team that works on-site, owns everything it touches, and doesn’t hand you to a call centre when something breaks. The network your staff work on, the Microsoft platforms they use, the phones, the security protecting all of it, and the hardware on their desks. One provider. One agreement. One point of contact.
IT Services for Every Layer of Your Business.
PIP’s IT services cover day-to-day business technology end to end — the network your staff work on, the Microsoft platforms they use every day, the phone system handling your calls, the security protecting all of it, and the hardware on their desks. One provider, one agreement, one point of contact.
Managed IT Services
Proactive management of your IT environment — monitoring, patching, security and helpdesk under a fixed monthly agreement. Issues are found and fixed before they reach your staff, and on-site support across Greater Sydney is included, not an add-on. The team that manages your environment answers your calls.
/managed-it/ Explore Managed ITMicrosoft Platforms
Microsoft 365 licensing, deployment, migration and ongoing management as a Microsoft partner — user accounts, security policy, email, Teams and SharePoint, plus Windows 365, Exchange and Azure. Partner pricing with a managed service behind it, not a reseller portal.
/microsoft/ Explore MicrosoftNetworking
Business network design, deployment and management — LAN, WAN, firewalls and network security for Sydney businesses. PIP builds and maintains the network the rest of your IT runs on: secure, documented, and managed by the same team behind your Microsoft, voice and managed services.
/networking/ Explore NetworkingCyber Security
ASD Essential Eight implementation, security audits, penetration testing, ransomware and email protection, and incident response — cyber security consulting built into your managed IT, not bolted on after a breach. Backed by ISO/IEC 27001-certified infrastructure and Sydney engineers who already know your environment.
/cyber-security/ Explore Cyber SecurityVoice & Telephony
VoIP phone systems, hosted PBX, SIP trunking and Yealink handsets — hosted on PIP’s own Australian infrastructure in its Pymble datacentre. A full hosted PBX, SIP trunks for your existing system, or handsets for a new fit-out, managed by the same team as the rest of your IT.
/voice/ Explore VoiceIT Hardware
Business computers, servers, laptops, networking hardware and firewalls — supplied and configured by PIP as an authorised reseller. HP desktops and servers sourced and set up by the same team that deploys and manages your environment. No separate procurement, no kit arriving unconfigured.
/it-hardware/ Explore IT HardwareOne Provider. No Gaps.
Most businesses run their IT through a collection of providers who don’t talk to each other. PIP was built to remove that gap — and the finger-pointing that comes with it.
On-Site Across Greater Sydney
PIP’s technicians work on-site across Greater Sydney — CBD, North Shore, Hills District, Northern Beaches, Eastern Suburbs and the Central Coast. Remote support is available nationally, but most issues resolve faster with a technician at the desk. PIP has the team to do it.
One Provider for Day-to-Day IT
The most common failure point in business IT is the gap between providers — your IT company pointing at your Microsoft tenant, the tenant pointing at your network. PIP manages the network, Microsoft, phones, security and hardware under one agreement. One support call. No finger-pointing.
Enterprise Capability at SMB Scale
PIP’s infrastructure and expertise — VMware and Hyper-V farms, Proxmox partner status, Microsoft partnership, a national network — is the same stack large enterprises use. PIP’s clients are predominantly small to medium businesses. The size of your business doesn’t change the depth of the platform behind it.
Microsoft Partnership
PIP is a Microsoft partner and supplies Microsoft 365, Windows 365, Azure and Exchange at partner pricing — with the managed service to go with it. Licences without management is a purchase order, not a service. PIP provides both.
In Business Since 1986
PIP has delivered IT services in Australia since 1986 — through every major shift since, from mainframes and terminals to PCs, on-premises servers to cloud, and copper lines to VoIP. Four decades of navigating change alongside clients, with the infrastructure to prove it.
Security Built In, Not Bolted On
Cyber security is part of the managed service, not a separate vendor — ASD Essential Eight, endpoint and email protection, and incident response delivered by the same team that runs your environment, on ISO/IEC 27001-certified infrastructure.
We have clients who have been with PIP since the early 1990s — before email was standard, before any of the platforms they run today existed. The reason they stay isn’t loyalty. It’s that every time something changed — ADSL replaced dial-up, cloud replaced physical servers, VoIP replaced copper, Microsoft 365 replaced on-prem Exchange — we already had the next thing ready and the team who knew how to migrate them. We’ve never asked a client to go find someone else to handle the new thing.— Brad Dixon, PIP · [EXPERIENCE QUOTE — approve or replace]
Built for Sydney Businesses That Want One Accountable Provider.
Not a stack of vendors who don’t talk to each other — one team accountable for the whole environment.
Who it’s for
- Small to medium businesses across Greater Sydney and the Central Coast — the core of PIP’s managed IT and on-site work
- Multi-site businesses needing one provider managing networking and IT across locations under a single agreement
- New office fit-outs needing networking, hardware, phones, Microsoft setup and managed IT from a standing start
- Businesses outgrowing a break-fix provider that need more than reactive support
- Businesses replacing end-of-life infrastructure — servers, network hardware or phone systems due for renewal
IT Services — Common Questions.
PIP provides managed IT services, on-site and remote IT support, Microsoft 365 and Microsoft platform management, business networking (LAN, WAN, firewalls, network security), cyber security consulting, VoIP phone systems, hosted PBX, SIP trunking, Yealink handsets, and business IT hardware supply and configuration. All services are available to Sydney businesses; remote support is available nationally.
Managed IT services is a model where your IT environment is proactively monitored, maintained and supported by an external team under a fixed monthly agreement. Rather than calling when something breaks, your provider monitors systems continuously, applies patches and updates, and resolves issues before they cause downtime. PIP’s managed service covers infrastructure, helpdesk, security and ongoing optimisation — with on-site support included.
IT support is typically reactive — you call when you have a problem. Managed IT services is proactive — your provider monitors your environment continuously and handles maintenance, updates and minor issues before they escalate. Many of PIP’s clients use both: managed services for the ongoing environment, and on-site support for hands-on work that can’t be done remotely.
Yes. PIP provides cyber security consulting built into its managed IT — ASD Essential Eight implementation, security audits, penetration testing, email and ransomware protection, and incident response, backed by ISO/IEC 27001-certified infrastructure. It’s delivered by the same Sydney team that manages your environment, so security is matched to how your business actually runs rather than a generic checklist.
Yes. PIP’s technicians work on-site across Greater Sydney including the CBD, North Shore, Hills District, Northern Beaches and Eastern Suburbs, as well as the Central Coast. On-site support is available on an ad hoc basis and as part of managed service agreements.
Yes. PIP is a Microsoft partner and supplies Microsoft 365, Windows 365, Exchange and Azure at partner pricing. PIP also manages Microsoft 365 environments — user provisioning, security policy, email, Teams, SharePoint and licence management — as a managed service.
Yes. PIP supplies business computers, servers, laptops, networking hardware and firewalls as an authorised reseller — including HP desktops and servers. Hardware is configured by PIP’s team before delivery or on-site installation. No separate procurement process.
Yes. Small to medium businesses are the core of PIP’s managed IT and on-site support client base. PIP’s infrastructure and expertise is the same regardless of client size — services are scoped and priced to match the business, not the other way around.
PIP’s head office and datacentre are in Pymble on Sydney’s North Shore. On-site support covers Greater Sydney and the Central Coast, and remote IT services are available nationally.
Need IT services for your Sydney business?
Managed IT, Microsoft, networking, cyber security, voice and hardware — from one provider who can’t blame anyone else. That starts with one conversation.
Talk to PIP About Your IT