Our Medical Portable Practice is tailored private cloud solution targeted at Australian Healthcare Providers.
We rollout dedicated Enterprise grade servers and server infrastructure for healthcare providers. This infrastructure has its own security servers, database servers and client access servers all in a farm of between 2 and 200 severs. This server farm is then the base to run a choice of Practice Management Software. i.e.. Best Practice, Genie, Pracsoft, Clinical, Audit4, HCN, Bluechip, etc. Microsoft Office suite of programs, Email and Scanning systems and any other software the Medical Practice need.
This farm is accessed simply through an icon that will connect you to your virtual desktop where ever you are in the world.
Combined with our privately owned cloud PIP has decades of experience in IT support and Medical Software support. PIP can provide complete active support, monitoring, upgrading, maintenance and patching of all your systems. PIP offers a complete bespoke software solutions to every client. As professionals, we understand medical professionals have their own specific needs, requirements and key features for their health systems. Our aim is to not only ensure we provide this but to also ensure it is provided the best way and with complete ease of use.
Due to the servers being YOURS it is not a requirement that you utilize PIP to maintain your server software or medical systems. Many of our clients prefer to maintain their own servers or have other third party IT providers provide the day to day IT support of their server farm. We enjoy excellent relationships with this third party vendors and typically most third party vendors have more than one client hosted with PIP.
With your servers in the cloud it is as simple as clicking on an icon, and instantly you will have your entire work desktop in front of you.
Doctors, Specialists or staff members can access their own desktop from –
- Your Medical Offices
- Hospital Rounds
- Aged Care Facilities
- Home Office
- Mobile Access
- Even on Holidays overseas
The whole time having secure, fast access to electronic patient records, appointment times, medical history, Pathology, Radiology, Microsoft Office and Email all from a desktop or mobile devices.
Healthcare staff can take patient appointments from anywhere providing unrivaled patient care.
Your patient portal mobile app will be installed in your cloud to ensure no appointments are missed and appointment reminders are always sent.
All team members have individual security, thereby only allowing certain staff members to access this system from certain places. You can also configure different levels of access within the system whereby certain staff have access to certain programs, files or records.
I the case of medical staff leaving your healthcare organization, there is just one account to suspend or terminate and the user is completely locked out of all your backend and frontend systems. No need for remembering what accounts are where and ensuring you have covered all your bases.
All hosted medical solutions are hosted in one of our private clouds. These clouds are secured in world class, datacenters across Australia, ensuring the safety and security of your confidential patient records and patient data. Security is assured with blast proof glass, permanent security guards and complete fire suppression systems.
Only limited high end engineering staff have ANY access to your servers and patient data and only if you approve of active management of your servers. You are more than welcome to look after your servers yourself or have your current IT company maintain them also.
We store all data including backup images, entirely on Australian soil. Covering us and all our clients under the Australian Privacy Act. Ensuring all your electronic health records and patient data is safe and protected.
Only a select few of PIPs high level engineers have access to your actual servers and the patient information they contain and only if you allow them. This prevents any data leaks, accidents and security risks from office staff turnover.
the entire Medical Cloud Infrastructure is built with redundancies on redundancies. This ensures your servers are operational 24x7x365. We are not effected by power outages, single core network outages or hardware failures. All systems are of Enterprise grade that can host medical practices up to 1000 users and provide the exact same Enterprise grade service to small practices as large small as 2 users.
PIP has been providing IT service and Support since 1984. We pride ourselves on excellent customer services and support. Just like the healthcare industry, the PIP help desk is manned 24x7x365. The datacenter is also manned 24x7x365 in case of any hand on requirement to your servers.
All our support engineers, know all our clients and all their servers. Our PIP Monitoring system displays Realtime data on all servers on large screens throughout our Network Operation Centre. Realtime alerting software alerts all senior staff via Email, phone and messaging services in case of critical alerts. We provide a complete active support arrangement with our Medical Industry clients.
Costs are based on the number of users each month. The access fee includes all hardware costs, all licenses required for the cloud server infrastructure, all Microsoft Licenses, including office and SQL, access to the server farm, security systems and backups. The model is simple and flexible, whereby you only pay for the staff members for each month, this way you can expand for a few months or contract and your IT costs will mirror that phase of your business.
Cloud services was once considerably more expensive than an on-premise setup, but after our high inflation over the past few years, hosting is now a cheaper option over a new on-premise server installation.
Rolling out a medical software system with your practice management software takes minutes, so why not Contact Rose @ PIP today and try the system out for yourself. We would be only too happy to have a chat about your Medical Practice today, no matter how big or small.
You have nothing to loose…..and much to gain.