Empowering Healthcare Professionals with Unmatched IT Support and Cutting-Edge Software Solutions

For over 20 years, PIP – Total IT Solutions has been at the forefront of providing comprehensive IT support to the medical industry. Our expertise spans across various facets of healthcare IT, we where one of the main drivers of the Broadband for Health scheme and from there have developed a comprehensive suite of cloud-based solutions for the medical industry. From proactive maintenance, security compliance to system integration and data recovery, PIP is your total healthcare provider. Our technical support services and cloud services are designed to meet the specific needs of healthcare providers, ensuring seamless operation, enhanced security, and compliance with industry standards.

Whether you run your Best Practice on the back of a desktop PC, dedicated Server, Virtual servers or in a cloud, PIP can provide the level and standard of support you require, either Ad-Hoc or under a managed service agreement. 

Best Practice Software: A Brief History

Best Practice Software was founded in 2004 by Dr. Frank Pyefinch, a general practitioner who saw the need for reliable and efficient practice management software tailored to the specific needs of healthcare professionals in Australia. Dr. Pyefinch’s vision was to create a software solution that would streamline administrative tasks, enhance patient care, and support the day-to-day operations of medical practices. Over the years, Best Practice Software has grown to become one of the leading providers of medical practice management solutions in Australia and New Zealand, renowned for its user-friendly interface, comprehensive features, and commitment to innovation.

What is Best Practice Software?

Best Practice Software in particular BP Premier, is a comprehensive medical practice management system that streamlines various aspects of healthcare administration, designed to simplify the complex and multifaceted responsibilities of running a medical practice. It offers a wide range of features that cover every aspect of practice management, including patient records, appointment scheduling, billing, and reporting. The software is developed with the input of healthcare professionals, ensuring that it meets the practical needs and challenges faced by medical practices. From patient management and appointment scheduling to billing and clinical record keeping, Best Practice Software offers a unified platform that enhances operational efficiency and improves patient care. Its user-friendly interface, advanced features, and consistent updates have made it a preferred choice among healthcare professionals.

Why Best Practice Software Stands Out

BP Premier stands out from other practice management solutions due to its:

  • Comprehensive Features: Best Practice Software covers all aspects of practice management, including patient records, appointments, billing, and reporting. Its extensive feature set ensures that all administrative and clinical tasks are managed efficiently.
  • User-Friendly Interface: The intuitive design of Best Practice Software makes it easy for staff to learn and use, reducing training time and enhancing productivity.
  • Regular Updates: The software is regularly updated to incorporate the latest advancements in healthcare technology and comply with regulatory changes, ensuring that your practice remains at the cutting edge.
  • Customizability: Best Practice Software can be tailored to meet the specific needs of your practice, providing flexibility and scalability as your practice grows.

PIP: Your IT Support Partner for Best Practice Software

When it comes to implementing and maintaining Best Practice Medical Practice Management Software, PIP is your go-to partner. With years of experience in the IT industry and a deep understanding of the unique needs of medical practices, the PIP IT team offers comprehensive IT support services that ensure your practice runs smoothly and efficiently.

Why Choose PIP ?

  • Expertise in Best Practice Software: Our team of IT professionals has extensive experience with Best Practice Software, ensuring seamless installation, integration, and support.
  • Customized IT Solutions: We understand that every medical practice is unique, and we provide customized IT solutions tailored to your specific needs aligning with best practices.
  • Reliable Support: Our reliable support team is always available to assist you with any technical issues, 24×7, ensuring minimal downtime and maximum productivity.
  • Proactive Maintenance: We offer proactive maintenance services that prevent potential issues before they arise, keeping your IT systems running smoothly.
  • Security and Compliance: We prioritize the security and compliance of your practice’s data, implementing robust security measures to protect sensitive information.

Our Services

  • Hardware & Software: PIP is a tier 1 reseller for all major brands of hardware and software and will match any industry quote.
  • On-site Virtualisation: PIP is a VMware and Microsoft Partner providing tailored setup and support of Virtual Servers on-site to provide your practice,  with reduced capital expenditure, power savings and IT infrastructure clutter.
  • Installation and Setup: We provide professional installation and setup services for your on-premise servers, ensuring a smooth transition and minimal disruption to your practice.
  • Training and Support: Our training programs ensure that your staff is fully equipped to use Best Practice Software effectively. We also offer ongoing support to address any technical issues.
  • System Integration: We integrate Best Practice Software with your dedicated servers and existing IT infrastructure, ensuring seamless integration, data flow and enhanced operational efficiency.
  • Data Backup and Recovery: We implement robust data backup and recovery solutions to protect your practice’s critical information and physical servers.
  • Network Security: Our network security services safeguard your practice’s data from cyber threats and ensure compliance with industry regulations.

Private Cloud Hosting for Best Practice Software

In today’s digital age, the medical industry demands robust, secure, and efficient IT solutions to manage the ever-increasing complexity of healthcare data. PIP as a trusted partner in the medical industry for decades, offers exceptional cloud computing services tailored for Best Practice Medical Practice Management Software. Our dedicated 24×7 helpdesk, commitment to Australian data sovereignty, and unwavering focus on security and compliance make us the ideal private cloud server environment for your IT needs.

Why Choose Private Cloud Hosting?

Private cloud hosting offers numerous advantages over traditional on-premises solutions and public cloud services. With PIP’s private cloud hosting, you gain access to a dedicated environment either as physical servers or virtual machines, that is exclusively used by your practice. This not only enhances security and performance but also provides greater control over your data. Our private cloud hosting solution ensures that all your data is stored within Australia, adhering to the Australian Privacy Act and other regulatory requirements, thus safeguarding patient confidentiality and trust.

By having dedicated control over your entire infrastructure in the PIP cloud, you are not dependent on PIP for support and management services. You have the option to maintain and support your BP platform independently or hire a third-party IT support company. PIP collaborates with various IT support companies that serve the medical industry, utilizing PIP’s cloud infrastructure.

Our private cloud hosting service for Best Practice Software is designed to provide your practice with a secure, reliable, and high-performance IT environment. Here’s why PIP is one of the top cloud service providers:

  • Decades of Experience: With decades of experience supporting the medical industry, PIP understands the unique challenges and requirements of healthcare IT. Our expertise ensures that your practice management software is hosted IT infrastructure that is optimized for performance, security, and compliance.
  • 24×7 Helpdesk: We offer round-the-clock support through our 24×7 helpdesk, ensuring that any issues are promptly addressed, minimizing downtime, and keeping your practice running smoothly. Our dedicated team of IT professionals is always available to assist you with any technical challenges.
  • Data Sovereignty and Compliance: All data hosted on our cloud servers is stored within Australian data centers, ensuring compliance with the Australian Privacy Act and other relevant regulations. This guarantees that patient data is protected under Australian law, providing peace of mind, maintaining patient trust and ensuring data security.
  • Enhanced Security: Security is a top priority for PIP. Our private cloud hosting environment is equipped with robust security measures, including encryption, firewalls, and intrusion detection systems, to protect sensitive patient information from cyber threats. Regular security audits and updates ensure that our systems remain secure and compliant with industry standards.
  • Multi-factor Authentication – 2 Factor Authentication – 2FA: Multifactor authentication (MFA) offers significant benefits by providing an additional layer of security to protect sensitive information from unauthorized access. It has now become the standard and in many industries a mandate to protect sensitive data.
  • High Performance and Reliability: Our private cloud hosting solution is designed to deliver high performance and reliability, ensuring that Best Practice Software operates smoothly and efficiently. With our state-of-the-art infrastructure, data storage systems and redundant remote servers, we guarantee minimal downtime and fast access to your data, even during peak times.

Can I host Best Practice Software on a Public Cloud ?

Of course you can, PIP is a bespoke local IT support company and can tailor any solution to your requirements. PIP not only provides its own private cloud solutions but is also a certified Microsoft Partner, promoting Microsoft’s Azure public cloud infrastructure. Should a public cloud services platform be preferred, PIP has the necessary expertise to set up, maintain, and support Best Practice in that environment.

Additionally, PIP can support Best Practice Software in third-party cloud providers, including but not limited to:

  • Microsoft Azure
  • Amazon AWS (Amazon Web Services)
  • Google Cloud
  • VMware Cloud

Best Practice Software Hosting Costs

BP Premier hosting prices are based on a per-user, per-month structure. This ensures that you only pay for the active users utilizing the system each month. Users can be added or removed monthly, and billing will reflect the number of active users.

The price per user encompasses all the various vendors’ monthly license costs. For instance, if a clinic requires Microsoft Office Pro for all end users, the cost will be slightly higher than for Microsoft Office Standard. If Microsoft Office is not needed, the cost per user will be lower.

Partnering with PIP – Total IT Solutions for private cloud hosting of Best Practice Medical Practice Management Software offers numerous benefits for your practice. Our decades of experience, 24×7 helpdesk, commitment to data sovereignty, and focus on security and compliance make us the ideal choice for your IT needs. Let us help you harness the full potential of Best Practice Software and take your practice to new heights of efficiency and patient care.

For a demonstration of the platform an a quote for your practice, contact me today – Rose Dixon – rose@pip.com.au or send an enquiry via our web form