Sydney, Australia — We’re thrilled to share that PIP – Total IT Solutions is now a certified Proxmox Partner, with accredited capabilities to resell Proxmox subscriptions and deliver front‑line support for customers deploying Proxmox Virtual Environment, Proxmox Backup Server, and Proxmox Mail Gateway. This partnership documentation was executed on August 13, 2025, and includes our commitment to provide at least Level 1 technical support and to represent the Proxmox brand in line with official usage guidelines.
With more than 30 years of Unix and Linux engineering behind us, this partnership is a natural progression—indeed, the inevitable next step for our client‑first culture. As many organisations are migrating away from VMware and embracing open, secure platforms like Proxmox, we’re formalising what we’ve long delivered: enterprise‑grade virtualization, backups, and email security—without lock‑in, backed by PIP’s Australian‑based, 24×7 support.
Why this Proxmox a natural progression for PIP?
For over three decades, PIP has engineered, hosted, and provided IT support for mission‑critical systems across Australia—rooted in Unix/Linux expertise, data protection, and secure, sovereign hosting. We’ve been delivering enterprise-grade managed services since the mid‑1980s, built and operated our own datacentre and national network as early as 1995, provide our own private cloud together with hyper converged infrastructure and provided end‑to‑end managed hosting, backup and DR, and 24×7 help desk services from ISO 27001‑certified Australian facilities. Those foundations make Proxmox—open, fast, and dependable—a perfect fit for how we already build, run, and secure our clients’ infrastructure.
Our customer promise is unchanged: client outcomes first, access to enterprise IT for every business size, and solutions that improve productivity and profitability without vendor lock‑in or unnecessary complexity. That’s been our operating culture for decades, and it aligns closely with Proxmox’s open‑source ethos.
What is Proxmox ?
Proxmox Virtual Environment – Proxmox ve
What is Proxmox VE?
Proxmox Virtual Environment (VE) is the flagship product of Proxmox Server Solutions GmbH—a complete free open source software and platform for enterprise virtualisation. It combines open source software KVM-based virtual machines and LXC containers in a single, unified management interface, giving IT teams the flexibility to run both traditional workloads and modern containerised applications side by side. All while having full access to the source code enabling them to install a complete tailored solution for their businesses. Proxmox VE is designed to simplify complex virtualisation tasks while maintaining transparency and control, making it a strong alternative to proprietary hypervisors.
Proxmox Enterprise Features Without the Lock-In
Proxmox VE delivers a rich feature set and virtualization technologies typically associated with premium virtualisation suites—clustering, high availability (HA), live migration, and integrated backup tools—without the restrictive licensing models attached to CPU or RAM. Its web interface management console allows administrators to manage multiple nodes, monitor performance, and configure disks, storage and networking from a single pane of glass, either from a Windows or Linux Desktop. Built-in role-based access control (RBAC) ensures secure multi-user environments, while the REST API and Linux CLI provide automation options for advanced users.
Proxmox Integrated Storage and Networking
One of Proxmox VE’s strengths is its native support for software-defined storage. It integrates seamlessly with ZFS for local storage and Ceph for distributed storage, enabling features like snapshots, replication, and thin provisioning. In addition, Proxmox provides full access to shared storage protocols such as SMB/CIFS shares, iSCSI, and NFS shares, giving administrators flexibility to connect existing SAN or NAS disk systems into their virtualisation environment. Networking is equally flexible, supporting Linux bridges, VLANs, and SDN plugins, making it easy to design resilient, scalable infrastructures. These capabilities allow businesses to build everything from a single-node lab to a multi-site, high-availability cluster.
Why Proxmox VE Stands Out
Proxmox VE host has become a go-to solution for organisations seeking cost-effective, open, and reliable virtualisation. Its open-source nature means no hidden feature gates—everything is available out of the box, with optional enterprise subscriptions for access to stable repositories and vendor support. Combined with a vibrant global community and frequent updates, Proxmox VE offers a future-proof platform that balances performance, flexibility, and transparency for your virtual machines—ideal for businesses moving away from VMware or building new virtualisation strategies.
Proxmox Backup Server
What is Proxmox Backup Server?
Proxmox Backup Server is an enterprise-grade, open-source backup solution designed specifically for virtual environments, containers, and physical hosts. Built with performance and security in mind, PBS uses incremental backups combined with block-level deduplication to dramatically reduce storage requirements and network load. This means only changed data blocks are transferred and stored, making backups faster and more efficient. Written in Rust, the platform offers exceptional stability and safety, while its GUI web interface and command line tools provide administrators with intuitive management and automation options.
Security and Efficiency at Scale
PBS goes beyond basic backup by incorporating end-to-end encryption (AES-256-GCM) and client-side encryption, ensuring that sensitive data remains protected even before it leaves the source system. It supports data integrity verification, compression, and flexible retention policies, making it ideal for compliance-driven environments. Whether deployed as a standalone backup server or integrated with Proxmox Virtual Environment, PBS delivers a complete, cost-effective solution for disaster recovery and ransomware resilience—without the licensing complexity of proprietary alternatives.
Proxmox Mail Gateway
What is Proxmox Mail Gateway?
Proxmox Mail Gateway is an open source email security solution designed to protect organisations from spam, viruses, phishing, and other email-borne threats. Acting as a mail proxy, PMG sits between the internet and your mail server, filtering all inbound and outbound traffic. It uses a combination of real-time blacklists, spam detection engines, antivirus scanning, and policy-based filtering to ensure only clean, legitimate emails reach your users. Its intuitive GUI web interface makes it easy to configure rules, monitor mail flow, and generate detailed reports from a Windows desktop.
Why Businesses Choose PMG
PMG is built for high performance and scalability, making it suitable for small businesses and large enterprises alike to run Proxmox Email Gateway. It supports clustering for high availability, integrates seamlessly with existing mail systems (such as Microsoft Exchange or Postfix), and offers flexible rule sets for granular control over email policies. With its open-source model and optional enterprise support, PMG provides a cost-effective alternative to proprietary email security gateways—delivering robust protection without recurring per-user licensing fees.
A Brief History of Proxmox
Proxmox Server Solutions GmbH was founded in 2005 in Vienna by Martin Maurer and Dietmar Maurer. The first public release of Proxmox Virtual Environment arrived in April 2008, bringing KVM virtualization technologies and container virtualization together with a web UI—an approach that has grown into a robust, enterprise‑ready platform widely used by organizations of all sizes. In 2020, the company launched Proxmox Backup Server to provide fast, deduplicated backups for large VMs and containers. In August 2025, the project released Proxmox VE 9.0, underscoring the rapid pace of feature development and platform maturity.
Why organizations are moving from VMware to Proxmox
Since Broadcom’s acquisition of VMware in late 2023, the virtualization market has seen major licensing and packaging changes, including the end of perpetual licenses, consolidation into forced bundles, and alterations to partner programs—shifts that pushed many teams to re‑evaluate strategy and cost baselines.
Proxmox has leaned into this moment. In March/April 2024, the platform introduced an integrated VMware import wizard to streamline transitions of virtual machines from ESXi 6.5–8.0—reducing friction and downtime in migrations. Reporting throughout 2024–2025 highlights that many organizations are actively exploring or executing non‑VMware strategies, with open‑source platforms like Proxmox becoming a leading destination for the deployment of virtual machines.
Multiple industry roundups and surveys through 2024–2025 describe a broad shift away from VMware toward open, cost‑effective alternatives; for example, CIO/Foundry research indicates a significant portion of enterprises plan to decrease VMware usage while evaluating on‑premises alternatives—context that aligns with the volume of Proxmox adoption we see in the field.
What Becoming a Proxmox Partner Means for our Customers
As a certified partner, PIP is enabled (and accountable) to deliver Level 1 support for full virtualization Proxmox deployments—covering installation, basic configuration, logs and system reports, and first‑line troubleshooting—with a recommended pathway to Level 2 capabilities for advanced optimisation and escalations. Customers can also choose direct Proxmox Enterprise Support in parallel with PIP’s services; we coordinate so you get fast, aligned outcomes.
For on‑premises environments, PIP offers full onsite support for Proxmox installations, including physical host setup on your hardware, Proxmox ve host cluster node configuration, storage integration (ZFS/Ceph), source code coding and network tuning. Our engineers work side‑by‑side with your team to ensure a smooth deployment, validate performance, and provide hands‑on knowledge transfer—so your infrastructure is stable, secure, and future‑ready from day one.
Because PIP also partners with all major computer hardware vendors, we can supply, configure, and support a total Proxmox solution—from the hardware layer (servers, storage, switching, firewalls) through to cluster design, management, monitoring, and ongoing support. Whether you need a single node, a multi‑site cluster, or an enterprise virtualisation farm, we deliver a turnkey stack with one accountable partner.
This partner status also formalises the way we promote and represent Proxmox solutions—keeping brand usage and communications current and compliant, and ensuring we link you to authoritative product information, updates and Proxmox upgrade paths.
How PIP Delivers Proxmox—our service blueprint
- Design & Migration. We assess your current VMware, Hyper‑V, or bare‑metal estate; model Proxmox target architectures (single‑site or multi‑site cluster nodes with Ceph/ZFS); and plan cutovers with rollback safety. Our experience operating hosted farms and multi‑tenant/private environments since the 1990s means we design for uptime, performance, and compliance from day one.
- Australian‑hosted, sovereign options. Deploy on‑premises or in PIP’s Sydney datacentres with ISO 27001 controls, immutable backups, and private networking options—a fit for regulated industries and data residency needs.
- 24×7 operations. Our help desk and monitoring are always on. The same team that supports your Internet, phones, cloud, email, and hosted services also monitors your Proxmox clusters—so issues are resolved in context, fast.
- Security baked in. From client‑side encrypted backups (AES‑256‑GCM) to network segmentation and MFA, we align with ISO 27001 practices we’ve implemented for years across our managed environments.
- Clear SLAs and escalation. We operate to documented SLAs and a support matrix that prioritizes hosting/managed server incidents with immediate response and failover where applicable.
Who should consider Proxmox with PIP?
- SMBs and Mid‑market organizations seeking enterprise virtualization features without the vendor lock‑in and cost volatility.
- IT teams exiting VMware who want a low‑friction migration (including ESXi VM import) and a partner to run point on the move.
- Security‑sensitive sectors (health, financial services, public sector) needing sovereign hosting, immutable backups, and transparent, open‑source stacks.
Moving forward with Proxmox
We’ll work with you to scope a PoC (Proof of Concept), confirm performance with your workloads, and decide the right mix of on‑premises, PIP private cloud, or hybrid in a production environment—all while adhering to Proxmox’s brand and trademark guidance in how we present and support the solution, and to partner obligations in how we provide first‑line support.
