IT Support & Managed Services Artarmon

PIP - Your Artarmon IT Service Provider

For more than 40 years, PIP has provided Artarmon organisations with reliable, local IT support designed to help small businesses grow and adapt to changing technology.

We proudly assist industries such as healthcare, professional services, real estate and retail with cost‑effective, dependable IT solutions.

Our decades of evolution—from mainframes to the cloud—mirror the digital transformation journeys of our clients.

PIP remains committed to supporting the Artarmon community through contributions to schools, charities and local sporting groups.

IT Support & Managed Services

PIP ensures Artarmon organisations benefit from reliable, proactive and secure IT support through continuous monitoring and 24-hour technical coverage.

Our local Australian help desk provides swift incident response and expert troubleshooting to minimise operational impact.

Through advanced cloud support—including backups, cyber security and disaster readiness—we help protect your business-critical systems.

Our managed services for on-prem and hybrid environments ensure system reliability through routine maintenance and optimisation.

PIP’s Australia-wide technician network ensures consistent service delivery for Artarmon businesses regardless of scale or location.

Microsoft 365 Partner

For years, PIP has helped Artarmon organisations move from traditional Microsoft infrastructure to modern, cloud‑based platforms. Our expertise spans legacy systems, hybrid setups and fully cloud‑native deployments.

Microsoft 365 gives Artarmon businesses a complete productivity environment with secure communication tools, cloud storage and built‑in collaboration for distributed teams.

With enterprise‑class reliability, intelligent security controls and always‑on updates, Microsoft 365 helps small businesses stay safe and productive with minimal overhead.

PIP further enhances this with exclusive licensing, Windows 365 access and a dedicated tenant portal connected directly to our CRM and support workflows.

Cyber Security

PIP helps Artarmon businesses stay ahead of cyber threats with proactive protection, routine security audits and continuous monitoring.

Our services include firewall optimisation, identity access control, automated threat detection and secure cloud storage.

We tailor our cyber programs to each organisation’s systems and risk factors.

With fast, local response, PIP ensures Artarmon businesses maintain strong cyber resilience.

NBN Internet & Networking

PIP recognised early that businesses needed more dependable internet than consumer-grade services could provide. By building our own high-performance network, we now deliver business NBN, enterprise broadband and dedicated fibre connections purpose-built for Artarmon companies.

Our network forms the backbone of PIP Cloud Solutions—an Australian-hosted private cloud engineered for security, stability and predictable operational costs.

We have helped many Artarmon businesses transition from ageing on-prem equipment to modern private cloud environments, improving resilience and enhancing remote working capabilities.

Our ongoing investment in fibre links, network redundancy and managed security ensures Artarmon organisations always receive fast, reliable and secure connectivity.

AI Specialists

Artificial Intelligence is changing how SMBs operate—making it easier to automate tasks, streamline communication and improve business insights. PIP helps Artarmon organisations take advantage of AI in a secure and practical way, focused on real productivity results.

Our AI services cover advisory, implementation and ongoing support. We work with you to identify the best opportunities—whether that’s workflow automation, smarter reporting via data analysis, or intelligent document processing—and deliver solutions with a clear, measurable approach.

We also assist with Microsoft Copilot adoption for SMBs, including training and day-to-day support across Outlook, Teams, Word and Excel. By embedding AI into Microsoft 365, Copilot helps teams write, summarise and manage tasks more efficiently.

PIP takes governance seriously. With data protection and compliance built into delivery, Artarmon businesses can deploy AI confidently and develop a long-term capability supported by local specialists.