MedIcal IT Services

Sydney North Shore IT Support & Managed Services

IT Support for the North Shore of sydney

North Shore IT Support

PIP has been a cornerstone of IT support for North Shore businesses since 1986. With its headquarters in Pymble, NSW, PIP has built a reputation for delivering comprehensive, enterprise-grade IT services tailored to the unique needs of small to medium-sized businesses in the region. Our offerings span a wide spectrum—from onsite computer support and Microsoft 365 integration to server hosting, cloud computing, Internet and telecommunications.

One of PIP’s standout features is its ability to provide a “Total IT Service.” This includes not only onsite IT technical support but also strategic guidance on adopting new technologies. Assessing each client’s infrastructure and business goals before recommending solutions. Ensuring clients adopt technologies that enhance productivity and security without unnecessary complexity or cost.

Whether it’s setting up a new office network, migrating to cloud infrastructure, or maintaining critical IT systems, PIP continues to be a reliable and forward-thinking IT partner for North Shore businesses.

diedicated sydney based helpdesk

North Shore IT Help Desk

PIP’s 24×7 helpdesk provides a commitment to delivering seamless, enterprise-grade IT support to your North Shore business. This round-the-clock service is not just a reactive support line—it’s a fully integrated part of PIP’s Managed Services offering, designed to ensure that clients receive consistent, knowledgeable assistance no matter the time of day.

Whether it’s a critical server issue at midnight or a minor email glitch during business hours, the same helpdesk team is available to resolve problems swiftly and efficiently. What sets this service apart is that every technician is familiar with the client’s entire IT environment, including internet, phone systems, cloud infrastructure, and hosted services, allowing for faster diagnosis and resolution

IT Support for the North Shore of sydney

North Shore IT Managed Services

PIP delivers comprehensive managed IT services to businesses across Sydney’s North Shore, combining enterprise-grade infrastructure with a deeply personalised support model. With over three decades of experience, PIP has built a reputation for reliability, responsiveness, and technical excellence. Their managed services are designed to take the complexity out of IT by offering a complete solution—covering everything from proactive monitoring and maintenance to cybersecurity, cloud services, and 24×7 helpdesk support.

Their Remote Monitoring and Management (RMM) platform keeps a constant watch on servers and endpoints, automatically escalating issues to the helpdesk before they impact operations. From small businesses needing a virtual IT department or larger organisations seeking to augment internal capabilities, PIP’s managed services provide scalable, cost-effective solutions tailored to your business model

diedicated sydney based helpdesk

Microsoft 365 For Sydney’s North Shore

As a long-standing Microsoft Partner, PIP Total IT Solutions has been delivering Microsoft-based services to North Shore businesses for over 30 years. This partnership enables PIP to offer Microsoft 365 licences at competitive rates, bundled with expert support and tailored managed services.

Ranging from Exchange and SharePoint to Azure and Teams, our in-house team is trained across the full Microsoft ecosystem, and PIP even uses Microsoft infrastructure within its own private data centre, giving staff hands-on experience with the same tools they support for clients

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North Shore Internet Services

PIP stands as a premier internet service provider (ISP) renowned for owning its own NBN network, ensuring unparalleled reliability and performance. With our dedicated fibre optic services, we cater to the unique needs of businesses, providing high-speed internet connectivity that supports rapid data transfer and seamless communication.

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Microsoft 365 – Windows 365

Microsoft 365 is an all-encompassing suite of productivity tools designed to elevate your business to new heights of efficiency and collaboration. With access to familiar applications like Word, Excel, PowerPoint, and Outlook, Office 365 ensures that your team can work seamlessly across devices and locations.

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