Introduction to Proxmox VE
The Proxmox Virtual Environment is an open-source hypervisor platform that delivers enterprise-class virtualisation and storage. Proxmox Virtual Environment is open source software, allowing users to benefit from transparent development and community-driven improvements. At its core, it combines KVM for virtual machines, LXC for containers and Ceph for storage, giving businesses a powerful, flexible solution for modern IT infrastructure.
While the community edition is free (free software license), it lacks enterprise-grade support and uses less stable update channels. The community edition is nearly identical to the subscription version in terms of features, with the main difference being a nag screen that reminds users about subscriptions. Users can install and use the community edition without a subscription. For production environments, PIP as a Proxmox Partner, offers Proxmox subscriptions that unlock access to enterprise class software and stable updates, security patches, and professional support — all delivered by our Australian team.
Check our PIPs article on What is Proxmox for further information.
Why Choose a Subscription Through PIP?
For over 30 years, PIP has been the trusted custodian of Unix and Linux boxes for both small business and enterprise clients across Australia. From early private hosting and national connectivity projects to today’s modern virtualisation stacks, we’ve consistently aligned infrastructure choices to each client’s business needs, bringing stability, performance and security to production workloads. Our heritage includes operating Australian datacentres, delivering managed support, and building resilient platforms that scale with you as requirements evolve.
That long arc of experience is backed by our broad infrastructure footprint—private hosting, business‑grade networks and end‑to‑end managed IT—designed to be scalable to your business whether you’re consolidating a few hosts or running multi‑node clusters for commercial purposes. With Australian data residency, dependable uptime and hands‑on operations, we provide the right blend of governance, availability and practicality for production environments.
Day‑to‑day, our service desk and engineering teams delivers either business day remote support or 24×7 support. All systems are setup for quick, remote support via SSH for secure monitoring, diagnosis and remediation. We manage reliable software updates and security end‑to‑end—patching, monitoring and proactive maintenance—to keep your platforms current and compliant without disrupting operations. Where you need extra coverage, our managed offerings add alerting, incident response and lifecycle maintenance tailored to your environment.
All of this makes PIP the perfect companion for Proxmox in production. Whether you want a straightforward subscription through PIP with access to enterprise‑grade update channels, or a fully managed agreement where we handle monitoring, patching and support, you get a single accountable partner focused on outcomes—delivering stability today and a path to scale tomorrow.
- Local Expertise: Australian based support, 24×7 helpdesk and managed services.
- Enterprise Stability: Access to tested updates and security enhancements.
- Scalable Coverage: The Proxmox subscription model is based on the number of physical servers and CPU sockets, so you only pay for what you use.
- Flexible Support Options: From subscription only to fully managed 24/7 monitoring.
- Easy Management: PIP helps you manage and track your Proxmox VE subscriptions through the Proxmox Customer Portal, proving a local, one stop shop, to oversee, renew, and administer your licenses.
Benefits of a PIP-Proxmox Subscription
- Reliable updates: All subscriptions come with access to the enterprise repository for stable software and security patches ensuring safe and optimal performance of your Proxmox virtual environment.
- Professional support: The PIP team provides support arrangements tailored to your environment and/or requirements. All levels are flexible and scalable and include a set number of support tickets with each plan / subscription period (e.g., 10 support tickets/one year) to address your needs efficiently.
- Predictable costs: Simple per socket pricing for easy scaling and simple budgeting.
- Peace of mind: Additional service programs, extending to providing monitoring and maintenance packages for proactive management, with fast response time for critical support requests.
Proxmox VE Subscription Plans and Pricing (per socket, per month)
| Plan | Price | What’s Included |
|---|---|---|
| Basic | $62.50 | Enterprise repository access; the full feature set; ad-hoc helpdesk support; 3 Support Tickets / Year |
| Standard | $91.60 | As above; includes enhanced support options; 10 Support Tickets / Year |
| Premium | $183.30 | As above; includes priority assistance; Unlimited Support Tickets / Year |
| Standard Monitoring & Support | $291.60 | Business hours monitoring of each server; unlimited business day remote support; all patching; alert management; proactive maintenance |
| 24/7 Active Monitoring & Support | $408.00 | Continuous 24×7 monitoring; 24/7 incident response; all patching; alert management |
Prices are shown as an equivalent monthly cost for comparison purposes, but the subscription period is one year and billing is annual.
Proxmox VE Enterprise Repository Access
The subscription to Proxmox VE provides complete access to the Proxmox enterprise. This repository is essential to anyone considering using Proxmox for businesses or commercial uses, that demand any reliability and security. With access to this enterprise-class software repository, users benefit from stable software updates and timely security enhancements, ensuring their systems remain up to date and protected against emerging threats.
Unlike the community edition, the Enterprise Repository is designed specifically for these production environments. It offers a complete, broad infrastructure that supports the needs of professionals and businesses alike. The Proxmox VE Enterprise Repository, provides updates and security enhancements, that have been thoroughly tested before release, providing peace of mind that your virtualization environment is both stable and secure.
All subscription tiers provide complete access to the Enterprise Repository for the entire subscription period (one year from purchase). This being, one year from the purchase date. This model is both flexible and scalable, as subscriptions are based on the number of physical servers and CPU sockets in your infrastructure or environment. Whether you’re running a small lab or managing a large, complex infrastructure, you can tailor your Proxmox subscription to match your business needs and easily renew upgrade or downgrade, to continue receiving updates and support.
In addition to reliable software updates, the Proxmox VE subscription unlocks an additional service program designed to support every business. All support agreements include both support from PIP and from Proxmox direct. This support service includes handling critical support requests and providing hands on, remote support via SSH, ensuring that help is available when you need it most. With a Proxmox Enterprise Repository subscription, your team can focus on growth and innovation, confident that your systems are running the latest, most secure enterprise software available.
Choosing the Right Proxmox Ve Plan
When selecting a plan, consider:
- Criticality of workloads: Basic, Premium or 24/7 support for mission critical systems.
- Operational capacity: Fully managed options if you prefer to offload all monitoring and maintenance tasks completely.
- Your Growth plans: This is simple, as it is easy to scale by adding sockets as your infrastructure expands.
Features and Support from PIP
- Enterprise repository access for stable updates.
- Australian-based helpdesk for fast, local support.
- Customisable response times, only pay for the response times and SLA’s your business requires.
- Optional managed services: Monitoring, patching, and SLA-backed incident response.
- Customer portal for tracking tickets and renewing subscriptions.
Staying Secure and Up to Date
All our Proxmox subscription ensures your systems receive timely updates and security patches, your system will periodically scan the repositories and inform you of updates, their relevance and severity. Alternatively, with managed packages, we handle all the monitoring and maintenance. Under this support agreement, PIP will be well aware of upcoming fixes, patches and bug fixes and will make informed decisions on the installation of these updates, based on severity, response time and client SLA’s required by our clients. All this will be done seamlessly and without notice so you can focus on your business.
Note that the community edition may receive updates earlier than the enterprise version, depending on the selected repository.
How to Get Started
PIP makes it simple:
- Choose your plan based on your infrastructure and support needs.
- Contact our team for a tailored quote and onboarding.
- Enjoy peace of mind with enterprise-grade stability and local support.
- Subscription key activation, including offline subscription key activation on customer portal, is available and typically completed within a business day for fast and efficient setup.
