Medical IT Cloud services and support

Medical Director Practice Software Cloud Based

Empowering Medical Practices & Doctors with Unmatched cloud-based practice management software

For over two decades, PIP – Total IT Solutions has been a leader in delivering comprehensive IT support to the medical sector. Our expertise encompasses various aspects of healthcare IT, including proactive participation in the Broadband for Health and the EHealth transition with Medicare Australia. Since then we have developed an extensive range of eHealth solutions including an innovative solution to cloud-based practice management software. Our cloud technology platform allows the hosting of all brands of practice management software with an entire section tailored for the medical industry. From proactive maintenance and security compliance to system integration and data recovery, PIP serves as your complete healthcare IT provider. Our technical support and cloud services are specifically designed to address the unique requirements of healthcare providers, ensuring seamless operations, enhanced security, and adherence to industry standards.

Whether you run your Medical Director on the back of a desktop PC, your own dedicated Server, a Virtual Server or in a cloud, PIP can provide the level and standard of support your general practice requires, either Ad-Hoc or under a managed service agreement. 

Medical Director Software: A Brief History

Emerging in the early 1990s, developed by HCN (Health Communication Network) in Australia. The software was designed to streamline the administrative and clinical operations of medical practices, offering functionalities such as patient record management, appointment scheduling, billing, and reporting. Throughout the years, Medical Director evolved significantly to integrate new technologies and respond to the growing demands of healthcare providers. By the late 1990s, it had established itself as an essential tool in general practices across Australia, contributing to enhanced efficiency and patient care. In the 2000s, the software expanded its capabilities to include e-prescribing and clinical decision support systems, aligning with the industry’s shift towards digitization and electronic health records (EHR). Medical Director’s commitment to innovation and user-centric design has kept it at the forefront of medical software solutions.

What is Medical Director Software?

Medical Director is a pivotal software in the realm of medical practice management. It emerged in the early 1990s, developed by HCN (Health Communication Network) in Australia. The software was designed to streamline the administrative and clinical operations of medical centres, offering functionalities such as patient record management, appointment scheduling, billing, and reporting.

What are Medical Director Cloud Hosting Benefits ?

In the rapidly evolving medical industry, leveraging cloud-based software for practice management and office tools presents numerous benefits. Cloud-based solutions provide medical companies with secure, efficient, and scalable platforms to manage patient information, schedule appointments, and streamline operations. The cloud ensures that vital data is easily accessible from any location, facilitating telehealth services and improving collaboration among healthcare professionals and your medical centre.

Cloud software enhances data security through advanced encryption and compliance with regulatory standards, thereby safeguarding sensitive patient information. With the cloud, medical companies can achieve cost savings by eliminating the need for on-premises infrastructure, reducing maintenance costs, and allowing for flexible, pay-as-you-go pricing models.

  • Enhanced Accessibility: Achieve real-time access to data and applications from anywhere, anytime. All systems are available 24×7 allowing you to connect from work, home, hospitals and remotely via mobile device. All in the aid of supporting remote work, busy schedules and telehealth services.
  • Improved Collaboration: Seamless sharing of information among healthcare professionals, enhancing patient care coordination.
  • Scalability: Cloud-based systems easily scale resources according to demand, without the need for additional on-premises infrastructure.
  • Data Security: Advanced encryption, Internet connection, firewalls, multifactor authentication and intrusion detection systems protect sensitive information.
  • Compliance: Adherence to industry regulations such as Medicare Australia PIP and the Australian Privacy Act ensures patient data is handled securely.
  • Cost Savings: Reduce capital expenditures on hardware and lower maintenance costs through a pay-as-you-go pricing model.
  • Reliability: High-performance servers and redundant systems ensure minimal downtime and fast data access.
  • 24×7 Customer Support: PIP runs a dedicated team of IT technicians, based here in Australia to provide round-the-clock helpdesk support to your medical staff, minimizing disruptions to practice operations.
  • Automatic Updates: Regular software updates and security patches are applied automatically, ensuring the latest features and protections.
  • Disaster Recovery: Robust backup and disaster recovery solutions to protect data and ensure business continuity a must have for todays health professionals.

PIP: Your IT Support Partner for Medical Director

When it comes to implementing and maintaining Medical Director Practice Management Software, PIP is your go-to partner. Whether you are running on-premise clinical software or cloud-based software  PIP has years of experience in the IT industry and a deep understanding of the unique needs of medical practices and medical specialists, our IT team offers comprehensive IT support services that ensure your practice runs smoothly and efficiently.

Why Choose PIP ?

  • Expertise in Medical Director Software: Our team of IT professionals excels in installing, integrating, and supporting Medical Director Software, ensuring seamless operations for your medical team.
  • Customized IT Solutions: We recognize that each medical practice has unique requirements, so we offer tailored IT solutions that align with industry best practices.
  • Reliable Support: Our support team is available 24×7 to resolve any technical issues, ensuring minimal downtime.
  • Proactive Maintenance: We provide proactive maintenance to prevent potential IT problems and ensure smooth operations.
  • Security and Compliance: We implement strong security measures including two factor authentication to protect sensitive data and ensure compliance.

Our Services

  • Hardware & Software: PIP is a tier 1 reseller for major brands of hardware and software and will match any industry quote.
  • On-site Virtualisation: PIP, as a VMware and Microsoft Partner, provides tailored setup and support of on-site virtual servers to help reduce capital expenditure, power consumption, and IT infrastructure clutter.
  • Installation and Setup: Professional installation and setup services are available for your on-premise servers to ensure a smooth transition with minimal disruption.
  • Training and Support: Training programs are provided to equip staff with the necessary skills to use Medical Director Software effectively, along with ongoing technical support for any issues.
  • System Integration: Integration services for Medical Director Software with dedicated servers and existing IT infrastructure are offered to ensure seamless data flow and operational efficiency for the unique needs of your practice.
  • Data Backup and Recovery: Robust data backup on a daily basis, combined with instant recovery solutions are implemented to protect critical information and physical servers.
  • Network Security: Network security services and digital signatures are available to safeguard data from cyber threats and ensure compliance with industry regulations.

Private Cloud Hosting for Medical Director Software

In today’s digital age, the medical industry needs strong, secure, and efficient IT solutions. PIP offers exceptional cloud services for Medical Director Medical Practice Management Software. With a 24×7 helpdesk, Australian data sovereignty, and a focus on security and compliance, we provide the ideal private cloud server environment for your IT needs.

Why Choose Private Clouds for Hosting?

Private cloud hosting has many advantages over traditional on-premises solutions and public cloud services. With PIP’s private cloud hosting, you get a dedicated environment designed for the healthcare industry (physical servers or virtual machines) used exclusively by your practice, enhancing security for data exchange and increased performance while offering greater control over your data and medical records. Our solution ensures all data is stored within Australia, complying with the Australian Privacy Act and safeguarding patient confidentiality.

With control over your entire infrastructure, you’re not dependent on PIP for support and management services. This allows you to adopt flexible solutions whereby, you could manage your online practice management software independently or hire a third-party IT support company. PIP collaborates with various IT support companies in the medical industry, utilizing PIP’s cloud infrastructure.

Private cloud hosting also provides a more cost effective solution for your patient management software as we can tailor the monthly licenses to your practice needs and requirements, dramatically reducing costs.

  • Decades of Experience: PIP has extensive experience supporting healthcare IT, ensuring your practice management software is optimized for performance, security, and compliance.
  • 24×7 Helpdesk: Our 24×7 helpdesk offers round-the-clock support to address issues promptly, minimizing downtime and keeping your practice running smoothly.
  • Data Sovereignty and Compliance: All data is stored within Australian data centers, ensuring compliance with the Australian Privacy Act and maintaining patient trust.
  • Enhanced Security: Our private cloud hosting environment features strong security measures – encryption, firewalls, 2 factor authentication and intrusion detection systems. Regular security audits ensure compliance with industry standards.
  • Multi-factor Authentication – 2FA: Multifactor authentication adds an extra layer of security, protecting sensitive information from unauthorized access.
  • High Performance and Reliability: Our private cloud hosting delivers high performance and reliability, ensuring smooth operation of Medical Director Software with minimal downtime and fast data access.

Can I host Medical Director on a Public Cloud ?

Of course you can, PIP is a bespoke local IT support company and can tailor any solution to your requirements. PIP not only provides its own private cloud solutions but is also a certified Microsoft Partner, promoting Microsoft’s Azure public cloud infrastructure. Should a public cloud services platform be preferred, PIP has the necessary expertise to set up, maintain, and support Medical Director in that environment.

Additionally, PIP can support Medical Director Software in third-party cloud providers, including but not limited to:

  • Microsoft Azure
  • Amazon AWS (Amazon Web Services)
  • Google Cloud
  • VMware Cloud

Medical Director Cloud Hosting Costs

Medical Director hosting prices are based on a per-user, per-month structure. This ensures that you only pay for the active users utilizing the system each month. Users can be added or removed monthly, and billing will reflect the number of active users.

The price per user encompasses all the various vendors’ monthly license costs. For instance, if a clinic requires Microsoft Office Pro for all end users, the cost will be slightly higher than for Microsoft Office Standard. If Microsoft Office is not needed, the cost per user will be lower.

Partnering with PIP – Total IT Solutions for private cloud hosting of Medical Director Practice Management Software offers numerous benefits for your practice. Our decades of experience, 24×7 helpdesk, commitment to data sovereignty, and focus on security and compliance make us the ideal choice for your IT needs. Let us help you harness the full potential of Medical Director Software and take your practice to new heights of efficiency and patient care.

For a demonstration of the platform to check if cloud based Medical Director is the right practice management software for your practice, contact me today – Rose Dixon – rose@pip.com.au or give me a ring for a chat or message me via an enquiry on our web form

Unlock Your MEdical Practices Potential Today

Medical Director Support and Service with Expert IT Services

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