MedIcal IT Services

Genie Medical Software IT Support and Genie Cloud

IT Support for genie medical practice software

Genie Software Onsite IT Support


For over 30 years, PIPs IT Support has been a trusted partner to medical practices across Australia. Whether you’re a solo GP or a large multi-site clinic, we understand the critical role Genie plays in your day-to-day operations—and we’re here to keep it running smoothly. Our team specialises in supporting on-premises Genie environments, offering both remote and onsite assistance to ensure your systems are secure, efficient, and always available.

Our friendly, expert IT staff are available 24/7 through our dedicated helpdesk, ready to resolve issues quickly and with care. From troubleshooting Genie integration to managing your broader IT infrastructure, we tailor our services to meet the needs of practices of all sizes.

genie software cloud computing

Genie Software Hosted Cloud


Managing Genie practice management software onsite can be costly, time-consuming, and risky. That’s why PIPs IT Support offers fully managed hosting for Genie in our secure, Australian-based data centre. With over 30 years of experience supporting healthcare IT, we take the stress out of infrastructure management so you can focus on patient care—not patching servers or troubleshooting backups.

Our hosted solution eliminates the need for expensive hardware, ongoing maintenance, and in-house IT overhead. You’ll benefit from enterprise-grade security, automatic updates, and daily backups—all managed by our expert team. Whether you’re a small clinic or a large medical group, our scalable hosting environment ensures your Genie system runs smoothly, securely, and reliably.






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Empower Your Practice Today With PIPs Medical IT Solutions

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Sydney It Help Desk Support

24×7 IT Help Desk Support

Our dedicated remote help desk operates round the clock, providing 24×7 support outside business hours to address any IT issues you may encounter. Our help desk is located right here in our Sydney office.  Whether you need assistance via remote support or an onsite visit, a skilled friendly team member is always here ready to help.

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Managed Services And Support

IT Managed Services

Our IT managed services ensure that your IT infrastructure is optimized, secure, and aligned with your strategic goals. With proactive monitoring, maintenance, and support, we help you minimize downtime and enhance operational efficiency. Experience the difference of working with a partner who values your success and is always ready to go the extra mile to ensure your satisfaction.

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Get Started with PIP Today!

Contact us now to discover how our IT services can elevate your business operations and drive success.

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