Deploying Yealink Devices for Microsoft Teams: Best Practice

As hybrid work becomes the norm, organisations are investing in communication platforms that are secure, scalable, and easy to manage. Yealink’s Microsoft Teams-certified devices offer a powerful solution—but successful deployment requires thoughtful planning. Here’s how to get it right.


1. Choose Certified Devices for Native Teams Experience

Start with Yealink devices that are officially certified for Microsoft Teams. These models come preloaded with the Teams app and offer native functionality like one-touch meeting join, calendar sync, and secure sign-in using Microsoft credentials. Certified devices ensure full compatibility and reduce the risk of configuration issues, making them ideal for both IT teams and end users.

Yealink’s Teams lineup includes desk phones like the T58A, video conferencing kits like the MVC series, and wireless headsets such as the WH66—all designed to deliver a consistent Teams experience across workspaces.


2. Standardise Across Workspaces to Simplify Support

Consistency is key. Deploying the same Yealink models across similar environments—such as T54W phones for desks, CP965 for meeting rooms, and WH62 headsets for remote workers—helps streamline training and support. Standardisation reduces the learning curve for users and simplifies troubleshooting for IT teams, especially in large or multi-site organisations.

This approach also allows for uniform policy enforcement and easier inventory management, ensuring that every device meets your organisation’s performance and security standards.


3. Use Auto-Provisioning for Efficient Rollouts

Yealink supports auto-provisioning through its Device Management Platform (YDMP) and Microsoft Teams Admin Center. These tools allow IT administrators to remotely configure devices, push firmware updates, apply security policies, and monitor device health—all from a central dashboard.

Auto-provisioning not only speeds up deployment but also ensures consistency across devices. It’s especially valuable for organisations with distributed teams or remote offices, where manual setup would be time-consuming and error-prone.


4. Optimise Network for VoIP and Teams Traffic

Before deploying, assess your network’s readiness for VoIP and Teams traffic. Implement Quality of Service (QoS) to prioritise voice and video packets, and ensure your firewall and NAT configurations support SIP and Teams signalling protocols.

A well-optimised network prevents latency, jitter, and dropped calls—ensuring that your Yealink devices deliver the high-quality communication experience they’re designed for.


5. Train End Users for Faster Adoption

Even the most intuitive devices benefit from a little guidance. Provide users with quick-start guides, short onboarding sessions, or video tutorials tailored to their roles. Yealink’s Teams interface is user-friendly, but training helps users take full advantage of features like voicemail, call forwarding, and meeting controls.

Empowered users are more likely to adopt new technology quickly and less likely to generate support tickets—saving time and resources for your IT team.


6. Pilot the Deployment Before Scaling

Begin with a pilot rollout in a few departments or locations. This allows you to gather feedback, identify potential issues, and refine your deployment strategy before scaling organisation-wide. Include a mix of roles and work environments in your pilot to ensure broad coverage.

A successful pilot builds confidence among stakeholders and provides valuable insights that can improve the overall deployment process.


At PIP, we’ve partnered with Yealink for years to bring reliable, scalable, and cost-effective communication solutions to Australian businesses. Whether you’re rolling out Yealink desk phones, conference systems, or full Microsoft Teams Rooms deployments, our team is here to support every step—from planning and provisioning to training and troubleshooting.

If you’re ready to upgrade your organisation’s communication experience, contact us today and let PIP help you make the right call.

Scroll to Top